The British Academy for Training and Development offers the AI Skills for Admin Professionals Training Course. The purpose of the training is to help attendees appreciate the use of Artificial Intelligence in administrative tasks to increase productivity, accuracy, and efficiency in those areas. It goes on to cover various relevant topics, starting with an Introduction to Artificial Intelligence from where attendees will cover AI concepts and benefits and the growing role of AI in administration.

The course deals with AI-Powered Tools for Office Management so that attendees will be able to explore software and platforms, including virtual assistants, AI schedulers, and smart communication systems, which can automate repetitive tasks. The module AI for Data Management and Analysis explains how to use AI in manipulating huge datasets, automating report generation, and providing decision support with intelligent insights. 

Programme details include Automating Repetitive Administrative Tasks, introducing tools like chatbots, task bots, and workflow automation to help save time and reduce manual errors. Under this course AI in Communication and Collaboration, attendees study how AI fosters collaboration in the workplace with features such as smart emails, real-time translation, and meeting transcriptions.

At the end of the course, attendees will have very good basic skills behind them to take forward into their roles an ability to engage with and work through AI as a part of their operating model and to drive a strategic digital-business transformation designed to achieve their objectives.

It provides Artificial Intelligence Fundamentals and Applications for Administration Functions.

Objective:

By the end of the course, attendees will be able to:

• Increase productivity in the office by using an AI-enhanced tool.

• Teaching how to automate his/her routine or schedule and data management.

• Establish safe and ethical AI practices in the workplace.

• Prepare the admin professionals for transformation into AI-driven workplaces.

Who Should Attend?

This course is ideal for:

• Executive Assistants

• Office Managers

• Administrative Coordinators and Secretaries

• Personal Assistants

• Front Desk Officers

• HR Assistants and Back-office Support Staff

• Anyone in administrative roles looking to upgrade their skills using AI

How Will Attendees Benefit?

In this course attendees will gain many benefits, include:

• Master AI fundamentals for admin roles: Strong conceptual foundation will be built on Artificial Intelligence concepts and their relevance today under modern office conditions.

• Improve performance through automation: Learn automation of repetitive administrative tasks such as Scheduling, Reminders, Email Management, Reporting, thus giving them the time to focus on more strategic work.

• Enhance data handling and decision-making: Make use of AI tools to manage documentation, make data analysis and smart reports that lead to informed decisions.

• Promote communication and collaboration: Use AI-based communicative tools such as smart assistants, voice-to-text, real-time translators, and AI meeting technologies to further streamline coordination.

• Increase digital adaptability: Build confidence in the use of AI-enabled platforms aligned with ever-evolving digital transformations in the workplace.

• Ensure the ethical and secure use of AI: Learn about cybersecurity risks, privacy issues, and ethical considerations to ensure the responsible and safe use of AI.

• Future-ready administrative professional: Equip yourself with digital skills now more highly regarded in every industry, making a more impactful contribution to your position and a more precise fit with tomorrow's trends.

• Within this course, attendees will innovate into their workflow and add greater value to their teams and organisations.

Module 1: Introduction to Artificial Intelligence

• Overview of AI and its evolution
  
  

• Key AI technologies (machine learning, NLP, automation)
  
  

• Benefits of AI in office administration
  
  

Module 2: AI-Powered Tools for Office Management

• AI scheduling tools and smart calendars
  
  

• Virtual assistants and AI-driven reminders
  
  

• Streamlining office operations through automation
  
  

Module 3: AI in Data Handling and Reporting

• Automating document management
  
  

• Using AI to analyse administrative data
  
  

• Generating automated reports and insights
  
  

Module 4: Automating Repetitive Administrative Tasks

• Identifying tasks suitable for automation
  
  

• Chatbots and workflow bots
  
  

• Setting up simple AI automation processes
  
  

Module 5: Enhancing Communication with AI

• Smart email assistants and auto-responders
  
  

• AI in meeting scheduling and transcription
  
  

• Real-time translation and voice-to-text tools
  
  

Module 6: Cybersecurity Awareness in AI Usage

• Recognising AI-related threats and vulnerabilities
  
  

• Safe use of cloud-based AI tools
  
  

• Data privacy and compliance measures
  
  

Module 7: Ethical Use of AI in Administration

• Transparency in AI-based decisions
  
  

• Avoiding biases and misuse of automation
  
  

• Aligning AI use with company policies and ethical standards