Cyber incidents are one of the greatest threats facing organizations in the modern digital age, as they can lead to severe damage impacting digital security, data confidentiality, and financial stability. With the increasing number of cyber-attacks, the ability to manage these incidents and mitigate their effects becomes critically important. Cyber incident management is one of the foundational pillars of protecting organizational systems and data from the growing risks.

The "Cyber Incident Management According to American Standards" course, presented by the British Academy for Training and Development, aims to equip participants with the tools and knowledge required to implement effective cyber incident management strategies based on established American standards such as NIST and ISO 27001. Throughout this course, participants will learn about the various stages of incident management, from preparation and planning to response and recovery.

The course also emphasizes early detection of cyber incidents and assessing their impact, in addition to developing rapid and effective response strategies to minimize damage and protect information systems. By learning about modern tools and techniques, participants will enhance their organizations' security posture and improve their ability to recover quickly after an incident occurs.

Who Should Attend?

• Information security and network professionals.
• IT managers and cybersecurity officers.
• Emergency response teams.
• Business continuity managers and staff.
• Anyone involved in cyber incident management or interested in learning how to handle such incidents.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Understand different types of cyber incidents and their impact on organizations.
• Apply American standards such as NIST and ISO 27001 in cyber incident management.
• Develop incident response plans and organize effective response teams.
• Use modern tools and techniques to detect cyber incidents and prioritize responses.
• Implement incident containment strategies and coordinate between different teams.
• Document incidents, analyze root causes, and learn from incidents to improve future responses.

• Definition of Cyber Incidents and Their Types

  • Security breaches and hacking incidents.
  • Distributed denial-of-service (DDoS) attacks and their impact.
  • Malicious software (viruses, ransomware, trojans).

• The Importance of Cyber Incident Management

  • Protecting sensitive data from leakage or manipulation.
  • Reducing the impact of incidents on business continuity.
  • Maintaining organizational reputation and building trust with customers.

• Goals of Cyber Incident Management

  • Rapid response to minimize damage.
  • Swift recovery of affected systems.
  • Learning from incidents to improve future security policies.

• NIST Cyber Incident Management Framework

  • Introduction to NIST’s cybersecurity framework.
  • Core principles for managing incidents according to NIST.
  • The importance of applying NIST’s framework for effective incident response.

• ISO 27001 in Cybersecurity

  • Concept of Information Security Management System (ISMS) based on ISO 27001.
  • How to implement ISO 27001 in an organization.
  • Relationship between ISO 27001 and NIST in managing cyber incidents.

• Integrating Standards into Organizational Processes

  • How to align American standards with organizational security policies.
  • Challenges organizations may face when applying these standards.
  • The importance of continuous review of compliance and improving processes.

• Developing an Incident Response Plan

  • Setting objectives and defining the key steps in the response plan.
  • Identifying potential scenarios and planning responses accordingly.
  • Determining the necessary resources and timelines for effective response.

• Forming an Incident Response Team

  • Assigning roles and responsibilities within the team.
  • The importance of coordination between different teams (IT, cybersecurity, public relations).
  • Regular training on strategies for responding to potential incidents.

• Selecting the Right Tools and Technologies

  • Tools for early detection of incidents (SIEM, IDS/IPS).
  • Choosing incident management and data analysis tools.
  • Identifying the appropriate tools to help enhance rapid and efficient team response.

• Techniques and Tools for Incident Detection

  • Security Information and Event Management (SIEM) systems and how to use them.
  • Network analysis techniques to detect unusual activities.
  • The role of artificial intelligence in early detection of cyberattacks.

• Incident Analysis and Prioritization

  • Classifying incidents based on severity and potential impact on the organization.
  • Prioritizing responses based on the estimated damage and risk.
  • Applying incident analysis techniques to determine root causes.

• Performing Initial Incident Assessment

  • How to gather and analyze evidence during an ongoing incident.
  • Determining the scope of the incident and how far it has spread within the systems.
  • Performing an initial assessment to define immediate actions needed.

• Initial Response Actions

  • How to contain the incident immediately to reduce its impact.
  • Taking rapid steps to isolate affected systems.
  • Communicating with relevant stakeholders regarding the evolving incident.

• Incident Containment Strategies

  • How to isolate the incident and prevent it from spreading to other systems.
  • Handling multi-faceted incidents such as concurrent attacks.
  • Strategies to limit damage while the incident is ongoing.

• Coordination Between Multiple Teams

  • Coordination between IT, cybersecurity, legal, and communications teams.
  • The importance of clear communication channels among all teams.
  • Ensuring teams respond in a coordinated, timely manner to address the incident.

• Recovery Strategies After an Incident

  • Defining recovery priorities and restoring systems as quickly as possible.
  • Using backups to restore affected systems.
  • Developing a flexible recovery plan that adapts to evolving circumstances during the incident.

• Documenting the Incident and Analyzing Root Causes

  • How to document every action taken during the incident.
  • Collecting and analyzing legal and technical evidence related to the incident.
  • Providing a detailed report on the incident for root cause analysis and learning.

• Continuous Evaluation and Improvement

  • The importance of conducting a thorough post-incident review.
  • Continuously evaluating security processes based on lessons learned.
  • Updating response plans and policies to improve future incident management.