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Course of Organizational Structure of Hospitals


Summary

The British Academy for Training and Development offers this specialized program entitled “Organizational Structure of Hospitals”, which aims to provide participants with in-depth knowledge of designing and developing administrative and organizational structures within healthcare institutions.

With the growing complexity of medical services and the diversity of specialties, there is an increasing need for flexible and efficient organizational structures that ensure service quality and operational efficiency.

This course addresses internationally recognized models for hospital organizational design, clarifies the roles of various departments and job functions, and examines coordination and supervision mechanisms. It also highlights the relationship between governance, human resources, and smooth workflow within an ever-evolving healthcare environment.

Objectives and target group

Who Should Attend?

  • Hospital and healthcare institution managers.

  • Human resources officers in the healthcare sector.

  • Administrative supervisors in medical and nursing departments.

  • Health policy planners and administrative organization specialists.

  • Hospital quality management professionals.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

  • Understand the components of hospital organizational structures and their main functions.

  • Analyze roles and responsibilities within medical and administrative departments.

  • Identify the principles governing the design of organizational structures in the healthcare sector.

  • Develop skills for designing and evaluating organizational structures effectively.

  • Enhance integration among different units to improve the quality of healthcare services.

Course Content

  • Definition of Organizational Structure and Its Objectives

    • General concept of organizational structure.

    • Importance of organization within hospitals.

    • Relationship between structure and institutional performance.

  • Types of Organizational Structures

    • Hierarchical structure.

    • Functional structure.

    • Matrix structure.

  • Principles of Administrative Organization

    • Administrative hierarchy.

    • Span of control.

    • Division of work.

  • Role of the Hospital Board of Directors

    • Formulating strategic policies.

    • General oversight and guidance.

    • Evaluation of institutional performance.

  • Executive Management

    • Responsibilities of the general manager / chief executive officer.

    • Relations with regulatory and governmental bodies.

    • Major decision-making processes.

  • Medical Governance Systems

    • Quality and medical review committees.

    • Professional ethics and institutional responsibility.

    • Transparency and disclosure.

  • Organization of Medical Departments

    • Structuring physicians by specialty.

    • Relationship between physicians and administration.

    • Leadership of clinical departments.

  • Department Heads and Their Organizational Role

    • Functional and professional task allocation.

    • Clinical supervision and evaluation.

    • Coordination with other departments.

  • Organization Among Medical Staff

    • Cooperation between surgeons, internists, and emergency physicians.

    • Sharing of resources and services.

    • Integration in healthcare delivery.

  • Role of Nursing Within the Organizational Structure

    • Career progression within the nursing department.

    • Relationship between nursing and medical administration.

    • Supervision of care quality.

  • Organization of the Nursing Team

    • Responsibilities of head nurses.

    • Task and shift allocation.

    • Evaluation of technical and interpersonal competence.

  • Integration Between Nursing and Other Specialties

    • Interaction with supporting departments.

    • Sharing of clinical information.

    • Coordination in critical care management.

  • General Administrative Structure of the Hospital

    • Human resources, finance, and public relations departments.

    • Career hierarchy and responsibilities.

    • Roles of assistants and executive managers.

  • Financial Management and Healthcare Accounting

    • Structure of accounting and cost departments.

    • Budget and procurement management.

    • Financial control systems.

  • Human Resources Management

    • Recruitment and hiring in hospitals.

    • Performance appraisal and career progression.

    • Professional development and training.

  • Laboratory and Medical Imaging Management

    • Allocation of staff and equipment.

    • Coordination with medical departments.

    • Quality management and testing procedures.

  • Pharmacy and Drug Inventory Management

    • Hierarchical structure within the pharmacy.

    • Medication management and distribution.

    • Collaboration with physicians in prescribing medications.

  • Other Allied Medical Services

    • Physiotherapy.

    • Clinical nutrition.

    • Mental health and social support.

  • Structuring the Information Technology Department

    • Technical teams and support services.

    • Key roles and job titles.

    • Relationship with administrative and medical departments.

  • Health Information Systems (HIS)

    • Types of systems and their organizational role.

    • Integration with electronic patient records.

    • Cybersecurity in hospitals.

  • Hospital Digital Transformation

    • New structures for smart hospitals.

    • Emerging roles such as digital transformation coordinator.

    • Technology leadership in the era of digitalization.

  • Organization of the Emergency Department

    • Distribution of teams and functional levels.

    • Time- and case-based organizational structure.

    • Coordination with ambulance services and external agencies.

  • Emergency and Disaster Planning

    • Formation of emergency response teams.

    • Leadership during health crises.

    • Structural flexibility in emergencies.

  • Integration Between Emergency and Other Departments

    • Rapid patient transfer between departments.

    • Centralized decision-making.

    • Effective crisis resource management.

  • Analysis of Organizational Structures

    • Tools for effectiveness analysis.

    • Identification of overlap and duplication.

    • Evaluation of suitability and clarity.

  • Mechanisms for Structural Development

    • Organizational expansion or consolidation.

    • Establishment of new departments.

    • Redistribution of responsibilities.

  • Modern Trends in Hospital Structuring

    • Networked hospitals.

    • Dynamic organizational models.

    • Collaborative platforms.

  • Role of Leaders in Structure Development

    • Leading organizational change.

    • Effective communication between units.

    • Supporting a culture of quality and efficiency.

  • Organizational Culture in Hospitals

    • Characteristics of effective organizational culture.

    • Building a healthy work environment.

    • Reinforcing professional values.

  • Sustainability and Continuous Improvement

    • Role of structure in sustainability.

    • Feedback and development mechanisms.

    • Periodic review of organizational structures.

Course Date

2026-04-13

2026-07-13

2026-10-12

2027-01-11

Course Cost

Note / Price varies according to the selected city

Members NO. : 1
£4500 / Member

Members NO. : 2 - 3
£3600 / Member

Members NO. : + 3
£2790 / Member

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