The British Academy for Training and Development offers a Total Quality Management course in the healthcare sector for anyone looking to improve their experience in healthcare services.

Quality in hospitals is a necessity that surpasses the needs of other institutions and organizations. It is an immediate requirement. It evaluates the outcomes of healthcare services before, during, and after medical interventions, which is a medical management requirement aligned with the type of services provided by the hospital that cannot be overlooked, reduced, or neglected. It combines self-assessment with regular administrative evaluation. Its objectives align with the overall goals of performance evaluation in business organizations across various fields, including developmental, motivational, and growth objectives. The components and constraints interact with the same principles of evaluation for a total quality management system in the face of challenges and difficulties encountered by beneficiaries and service providers, and between measuring the material and physical elements of services, as well as between positive transactions and behavioral issues, and between traditional and modern methods.

The British Academy for Training and Development offers a Total Quality Management course in the health services sector to anyone who wants to improve their experience in the health services sector.

Who should attend?

Quality managers in health centers.

Those interested in health management who want to continue to specialize in this field.

How attendees will benefit?

Upon completion of the course program participants will be able to identify the following points:

• Interaction between the quartet systematic methodology and the quartet administrative system in defining health service characteristics, specialized institutional objectives and quality objectives.
• Work to achieve the strategic, planning and economic development drivers of health management.
• How to manage program operations and health quality projects, take the lead in contemporary management, improve the quality of health care and commitment of business leaders.
• Differences and conformity of quality and quality assurance of the administrative system of the quartet and administrative and technical quality and human and environmental quality.
• Identification of the most important elements of the administrative structure of the Quartet system.
• Application of management functions through TQM.

Course Content:

Quality Management in the Health Sector.

Theoretical studies and practical applications.

Objectives of Total Quality Management.

Quality Management System.

Total quality elements.

Improving the quality of health care.