The British Academy for Training and Development presents this training program on “Vehicle and Machinery Insurance,” aimed at providing participants with comprehensive knowledge of all forms of vehicle and machinery insurance—from compulsory to comprehensive coverage. The program emphasizes the technical, legal, and practical aspects of managing insurance policies and related claims. It also covers the practical analysis of accidents, risk assessment mechanisms, pricing strategies, and the process of filing compensation claims.

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Target Audience

• Insurance company employees

• Insurance brokers

• Personnel working in vehicle management

• Individuals interested in the insurance sector

Program Objectives
By the end of the training program, participants will be able to:

• Understand the fundamental concepts of vehicle and machinery insurance

• Differentiate between compulsory and supplementary types of vehicle insurance

• Identify different insurance coverages and their delivery mechanisms

• Comprehend the steps of policy issuance and pricing

• Apply procedures for managing claims and compensations

• Recognize common risks associated with vehicles and machinery

• Analyze insurance policies in terms of conditions and exclusions

• Interact effectively with clients and provide suitable insurance solutions

• Understand the legal frameworks governing vehicle insurance

• Address insurance fraud and identify its common indicators

1. Introduction to Vehicle and Machinery Insurance

• Concept of insurance and its economic and social importance

• Origin and evolution of vehicle insurance

• Types of vehicles and machinery subject to insurance

• Difference between compulsory and supplementary insurance

2. Types of Vehicle Insurance

• Mandatory liability insurance (Third-party coverage)

• Legal coverage and liability limits

• Comprehensive (supplementary) insurance

• Own damage, theft, fire, and natural disasters

• Insurance for off-road or non-licensed heavy equipment

• Types of machinery (e.g., excavators, bulldozers, cranes)

3. Underwriting Procedures and Policy Pricing

• Steps in underwriting vehicle insurance

• Pricing factors (vehicle type, driver’s age, accident history, etc.)

• Role of experts in risk evaluation

• Simplified actuarial analyses

4. Claims Management

• Filing claims and documenting accidents

• Damage inspection and loss estimation

• Role of repair workshops and damage assessment companies

• Fraud detection in insurance claims

• Dispute resolution and claim settlements

5. Insurance for Heavy Machinery and Equipment

• Definition and types of heavy equipment

• Specific coverages for heavy machinery

• Insurance for equipment used in construction and mining

• Evaluation of damages and potential losses

6. Accident and Theft Insurance

• Coverages related to theft and vandalism

• Road accident insurance and special compensations

• Insurance for corporate and institutional vehicle fleets

• Traffic accident analysis and liability determination

7. Fleet Vehicle Insurance

• Fleet management: challenges and insurance solutions

• Fleet-specific coverages: accidents, theft, and other risks

• Strategies to reduce fleet insurance premiums

• Analyzing accident data involving vehicle fleets

8. Building Customer Relationships in Insurance

• Customer service strategies in insurance companies

• Establishing long-term relationships with clients

• Guidance in selecting appropriate coverage

• Managing customer complaints and service enhancement

9. Legal and Regulatory Aspects

• Local laws governing vehicle insurance

• Role of regulatory bodies (e.g., Monetary Authority / Central Bank)

• General and specific terms in insurance policies

• Obligations of the insurer and the insured

10. Case Studies and Practical Applications

• Analysis of actual vehicle insurance documents

• Review of claims cases and assessment of procedures

• Exercises on premium and compensation calculations

• Simulating underwriting sessions or claim settlements