The British Academy for Training and Development offers a course in Total Quality Management in Health Services for anyone looking to enhance their understanding of comprehensive health quality management concepts.

Course Introduction:

Total Quality Management (TQM) in health services aims to achieve organizational goals by engaging individuals and other resources in organizing the output process and coordinating between health institutions and their beneficiaries. The overall focus is on the operations of the health institution to achieve desired outcomes and enhance overall performance in health services. This involves gathering the necessary activities to meet objectives by establishing fixed structures and relationships, allocating resources for their completion, and reviewing the plans and tasks being carried out.

Tasks are grouped into functions that can be performed by working individuals, overseeing the workflow and activities from smaller tasks and departments up to the highest authority in the health center. This concept is known as Total Quality, which is adopted by employees in quality control and the administrative bodies associated with it, both within and outside the health center.

How Participants Will Benefit from Attending the Training Program:

By the end of the course, participants will know:

• How to apply the principles of healthcare management.
• The role of motivation and leadership in achieving total quality objectives.
• The importance of follow-up and performance correction to ensure that comprehensive goals and the plans set to achieve them are on the right track.
• The impact of healthcare organizations from the external environment and vice versa, and how this affects quality systems.

This course is designed for the following target audience:

Anyone who is directly or indirectly related to public health issues, such as:

• Specialists in healthcare quality management.
• Health practitioners with an interest in quality.
• Graduates of health colleges.
• Workers in health centers.
• Workers in quality systems in healthcare centers.

The course covers the following aspects:

• Total Quality Management
• Quality and its definitions and branches.
• How to become a quality-oriented organization.
• Quality standards and the stages to achieve them.
• Definitions of management and health management.
• Historical development of management.
• Organization and management.
• Functions of management.
• Importance of quality in health services.
• Objectives of total quality in health services.
• Development of the organizational structure and medical staff.
• Assessment of the required and available workforce.
• Evaluation of quality, qualifications, and skills for obtaining the job.
• Assessment of strengths and weaknesses in the total quality process.
• Implementation of development programs.

Locations of the Course:

The courses are held in the following countries:

Egypt, Jordan, Malaysia, Turkey, England, France, Italy, Germany, Sweden, Austria, Denmark, as well as Australia and the United States. The courses are offered at times and places suitable for your work and schedule.

Training Program Implementation Styles:

• Group training in centers affiliated with the academy.
• Individual training.
• Field and practical training according to advanced methodologies.
• Theoretical training in designated halls within the academy.

What Participants Receive from the Training Program:

Upon completing the course, participants will receive a certificate accredited by the British Academy for Training and Development for attending the mentioned training program.

Note:

We can offer this course at a time and place convenient for you. This course is provided with high standards for important personalities. For more information, please contact the team at the British Academy for Training and Development.