The British Academy for Training and Development presents this training course in (Quality Control in Hotels and Hospitality Sector), because of the significant role of this sector at the international level of Tourism and Hotel Management. This course covers a full range of conventions, rules, regulations, standards, and requirements which should be fully satisfied and met by the Communication Staff, in order to interact professionally with VIP persons and businessmen. Trainees will learn during this course written and non-written rules and regulations, on the adopted Official Protocol and Code of Conduct, as well as international cultural standards and differences.
Development and enhancement of the skills and abilities of employees working within the Public Relations field, is considered very important, since it constitutes a part of the globally applicable procedures, including contemporary applications of rules and regulations adopted by International Organizations, under Global Protocol Regulations, for communication between countries, establishments, and organization on the International level.
Through this course we are going to introduce the rules and practices of gentle behavior, the good treatment practices with others, good reception, table arrangement, clothes, all these matters represent a large portion of our personality.