The British Academy for Training and Development offers this training program in Leadership and Emotional Intelligence with the aim of developing participants’ ability to practice leadership in a balanced and thoughtful manner based on self-awareness, emotional management, and constructive interaction with others in the workplace.

The program highlights the role of emotional intelligence in strengthening leadership effectiveness, improving communication approaches, and building professional relationships founded on trust and mutual respect among team members. It also explores methods that help leaders handle workplace pressure, understand the behavior of others, and manage different situations with composure and flexibility. In addition, the program addresses the importance of using emotional awareness to promote collaboration within teams and enhance the quality of professional relationships. Through this program, participants will become familiar with modern leadership concepts and learn how to apply emotional intelligence skills in decision-making, motivating employees, and creating a positive work environment that supports organizational performance and contributes to achieving institutional goals efficiently.

Who Should Attend?

• Managers and team leaders in public and private sector organizations.

• Administrative supervisors seeking to strengthen their leadership capabilities.

• Professionals working in human resources and organizational development.

• Individuals interested in improving leadership and workplace communication skills.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Understand the concept of leadership and its relationship with emotional intelligence in the workplace.

• Identify the components of emotional intelligence and their influence on leadership performance.

• Strengthen the ability to manage emotions and control professional reactions.

• Improve communication skills and build positive professional relationships.

• Develop the ability to motivate teams and foster a balanced work environment.

• Introduction to Modern Leadership

  • Concept of leadership and its importance in modern organizations.

  • Differences between leadership and management in the workplace.

  • Key characteristics of effective leaders.

• Understanding Emotional Intelligence

  • Definition and main dimensions of emotional intelligence.

  • Importance of emotional awareness in leadership roles.

  • Relationship between emotional intelligence and decision-making.

• Self-Awareness in Leadership

  • Understanding personal emotions and their influence on behavior.

  • Identifying personal strengths and areas for improvement.

  • Developing the ability to regulate emotions in the workplace.

• Managing Emotions in Professional Situations

  • Controlling reactions during challenging situations.

  • Dealing with workplace pressure with awareness and balance.

  • Maintaining emotional stability in professional environments.

• Empathy and Understanding Others

  • Importance of empathy in building professional relationships.

  • Recognizing the emotions and needs of others.

  • Role of empathy in strengthening teamwork and cooperation.

• Emotional Communication Skills

  • Approaches to positive communication with colleagues.

  • Active listening and understanding non-verbal messages.

  • Building trust and respect in professional interactions.

• Motivating Work Teams

  • The leader’s role in supporting employee motivation.

  • Understanding different motivational drivers among team members.

  • Encouraging cooperation and organizational commitment.

• Managing Professional Relationships

  • Building professional relationships based on trust.

  • Handling differences and diversity within teams.

  • Maintaining a positive and stable work environment.

• Emotional Intelligence in Decision-Making

  • Role of emotional awareness in analyzing situations.

  • Balancing logic and emotions when making decisions.

  • Strengthening confidence in leadership decisions.

• Developing Sustainable Leadership Performance

  • Promoting a culture of mindful leadership within organizations.

  • Enhancing the ability to adapt to professional changes.

  • Supporting organizational performance through effective leadership.