The British Academy for Training and Development offers the course “Institutional Excellence Experts Preparation”, one of its advanced programs meticulously designed to equip participants with in-depth knowledge and practical skills to help them achieve high levels of excellence within their organizations.

In today’s fast-paced and ever-evolving business world, it is essential for organizations to continuously enhance their performance and adopt global standards that ensure excellence both locally and internationally. This course provides a comprehensive understanding of the strategic concepts underpinning institutional excellence, along with innovative tools and techniques for managing and achieving excellence in practice.

The course aims to enhance participants’ ability to apply institutional excellence standards using various tools, and to empower them to lead organizational initiatives that bring about sustainable improvements at all levels.

Who Should Attend?

• Institutional leaders and senior executives.
• Quality and institutional development managers.
• Specialists in performance management and institutional excellence.
• Project management and strategy staff in both the public and private sectors.
• Individuals interested in developing their skills in institutional excellence and continuous improvement.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Enable participants to understand and apply the principles of institutional excellence in the workplace.
• Develop leadership and managerial skills to achieve sustainable improvements in organizational performance.
• Provide participants with global tools and models to measure institutional excellence and ensure effective application.
• Enhance participants' ability to manage continuous improvement processes within their organizations and achieve high-quality goals.
• Support participants in achieving comprehensive institutional transformation by adopting institutional excellence practices.

Introduction to Institutional Excellence

• Definition and Goals of Institutional Excellence

  • The concept of excellence as a driving force for institutional development.
  • The importance of excellence in achieving high performance and organizational sustainability.
  • The strategic relationship between institutional excellence and sustainable competitiveness.

• Core Principles of Institutional Excellence

  • Focusing excellence on customer needs and priorities.
  • Leadership commitment to support and direct institutional excellence efforts.
  • Continuous improvement as a key pillar to ensure institutional excellence.

• Global Models of Institutional Excellence

  • Overview of the EFQM model and its practical applications.
  • Analyzing the Baldrige model as a tool for evaluating institutional excellence.
  • Exploring the Malcolm Baldrige model and adapting it to institutional systems.

Strategies for Institutional Excellence

• Developing Institutional Excellence Strategies

  • Defining strategic objectives and developing an institutional vision.
  • Analyzing internal and external environments to guide excellence decisions.
  • Identifying strategic priorities to ensure tangible results.

• Coordination Between Departments to Achieve Institutional Excellence

  • Enhancing collaboration and coordination among various functional teams.
  • Managing resources effectively to activate institutional excellence strategies.
  • Improving internal communication channels to ensure alignment with organizational goals.

• Evaluating the Effectiveness of Institutional Excellence Strategies

  • Using Key Performance Indicators (KPIs) to measure success.
  • Analyzing implementation results to identify areas that need improvement.
  • Developing continuous evaluation mechanisms to ensure strategy effectiveness.

Global Models of Institutional Excellence

• EFQM Model for Institutional Excellence

  • Analyzing the components of the EFQM model and its application in organizations.
  • Using the model to identify opportunities for institutional improvement and development.
  • Strategies for continuous improvement based on the results of EFQM application.

• Excellence Model in Education

  • Applying excellence models in educational institutions and universities.
  • Adapting institutional excellence practices to the education environment.
  • Promoting innovation and excellence in the delivery of educational services.

• Baldrige Excellence Model

  • The core principles of the Baldrige model and its role in promoting excellence.
  • Evaluating institutional performance using Baldrige criteria.
  • Sustainable improvement strategies through this model.

Performance Measurement in Institutions

• The Importance of Performance Measurement

  • The role of measurement in achieving sustainable institutional excellence.
  • The relationship between high performance and institutional competitiveness.
  • Identifying the correct standards for measuring institutional performance.

• Tools for Measuring Institutional Performance

  • Using Key Performance Indicators (KPIs) as a tool for directing performance.
  • Integrating quantitative and qualitative analysis tools in performance measurement.
  • Applying performance evaluation tools through comprehensive institutional reports.

• Analyzing Institutional Performance Data

  • How to interpret institutional performance data for continuous improvement.
  • Using data supported by reports to make strategic decisions.
  • Developing mechanisms to turn analysis into tangible corrective actions.

Leading Institutional Change

• The Role of Leadership in Implementing Institutional Excellence

  • Leadership as a critical element in driving institutional excellence efforts.
  • Motivating teams to achieve institutional excellence goals.
  • Enabling leaders to effectively lead institutional change.

• Dealing with Resistance to Change

  • Understanding the psychological and behavioral causes of resistance to change.
  • Strategies for handling and managing resistance to change intelligently.
  • The importance of transparency and open communication in facilitating change.

• Building Effective Work Teams

  • Forming institutional teams focused on achieving excellence.
  • Allocating roles and responsibilities within teams to ensure optimal coordination.
  • Enhancing collaboration between work teams to achieve common goals.

Institutional Excellence Culture

• Promoting a Culture of Excellence within Organizations

  • The importance of institutional culture in supporting institutional excellence.
  • How to adopt excellence values at all organizational levels.
  • Measuring the effectiveness of organizational culture in achieving strategic goals.

• The Impact of Culture on Institutional Performance

  • The relationship between organizational culture and overall institutional performance.
  • Strategies for adjusting organizational culture to motivate sustainable excellence.
  • Building a culture of innovation and continuous development to enhance excellence.

• Measuring the Effectiveness of a Culture of Institutional Excellence

  • Tools for measuring the impact of organizational culture on performance.
  • Evaluating the effectiveness of culture in achieving organizational goals.
  • Identifying cultural barriers that may negatively affect institutional excellence.

Continuous Improvement and Institutional Development

• The Concept of Continuous Improvement and Its Tools

  • The principles and foundations underlying continuous improvement.
  • Using tools like PDCA (Plan-Do-Check-Act) to ensure improvement.
  • Ensuring sustainability of continuous improvement across all aspects of the organization.

• Institutional Development Strategies

  • Identifying improvement areas and developing comprehensive strategic plans.
  • Activating institutional development methods to ensure optimal performance.
  • Improving internal processes to enhance competitiveness.

• Innovation and Its Role in Enhancing Institutional Excellence

  • The importance of innovation in developing institutional products and services.
  • Strategies to encourage an innovative environment within the organization.
  • Linking sustainable innovation to high performance.

Sustainability in Institutional Excellence

• Achieving Long-Term Institutional Excellence

  • Strategies to ensure the continuity of institutional excellence.
  • The role of leadership in promoting sustainability and achieving long-term results.
  • Maintaining institutional excellence results through sustainable initiatives.

• The Role of Sustainability in Institutional Excellence

  • Applying sustainability initiatives to achieve sustainable institutional excellence.
  • Integrating sustainability practices within institutional excellence strategies.
  • Measuring the impact of sustainability initiatives on institutional performance.

• Sustainable Excellence Strategies

  • Developing sustainable plans to achieve ongoing institutional excellence.
  • Tools to measure the sustainability of excellence and maximize results.
  • Integrating sustainability across all organizational aspects to ensure continuous success.

Information Technology and Innovation in Institutional Excellence

• Using Technology to Achieve Institutional Excellence

  • Applying information technology to improve institutional performance.
  • Accelerating organizational processes through advanced technological tools.
  • Using information technology to measure and enhance institutional excellence.

• Technological Innovation and Its Role in Enhancing Institutional Excellence

  • Technological innovation as a key factor in achieving sustainable institutional excellence.
  • Integrating technological innovation into institutional strategies for continuous development.
  • Analyzing the impact of technological innovation on future institutional performance.

• Information Technology Tools Supporting Institutional Excellence Strategies

  • Data analysis tools and data management to improve performance.
  • Applications of artificial intelligence in enhancing excellence strategies.
  • The role of information systems in measuring institutional excellence outcomes.

Performance Management and Institutional Evaluation

• Effectively Managing Institutional Performance

  • Using performance management tools to achieve institutional excellence.
  • Strategies for improving performance and ensuring the achievement of strategic goals.
  • Measuring performance through project management tools and advanced metrics.

• Institutional Evaluation Techniques Using Global Standards

  • Applying global institutional excellence standards such as EFQM and Baldrige.
  • Measuring institutional performance using international evaluation criteria.
  • Identifying KPIs to measure the success of institutional excellence.

• Improving Processes to Ensure Institutional Performance Sustainability

  • Developing internal processes as a core part of the excellence strategy.
  • Applying continuous improvement tools to develop institutional performance.
  • Ensuring sustainability of high performance through continuous evaluation and improvement.