This training course is designed for aspiring and current quality managers seeking to deepen their understanding of quality management and develop essential skills for career advancement. Covering advanced topics in quality control, international standards, risk management, and performance measurement, participants will gain a well-rounded understanding of the quality manager’s role and responsibilities.

The course combines theoretical insights with practical exercises, allowing participants to apply their knowledge to real-world scenarios. By focusing on leadership skills and communication strategies, the course prepares participants to lead quality initiatives and drive continuous improvement across their organizations.

Objectives

• To provide an in-depth understanding of quality management principles and systems.
• To equip participants with advanced techniques in quality control and process improvement.
• To ensure a solid foundation in international quality standards and regulatory compliance.
• To develop leadership and communication skills specific to quality management.
• To enable participants to measure performance and drive continuous improvement effectively.

Target Group

• Current quality managers looking to refine their skills and advance in their careers.
• Quality assurance and quality control professionals aiming to transition into managerial roles.
• Operations and production managers responsible for quality outcomes.
• Compliance and regulatory professionals interested in quality management.
• Individuals pursuing certification in ISO, Six Sigma, or Lean methodologies.

Let me know if you’d like to customize any part of the outline to fit specific organizational or industry needs!

• Introduction to Quality Management

  • Overview of quality management principles
  • The role and responsibilities of a quality manager

• Quality Management Systems (QMS)

  • Components of effective QMS, including ISO 9001
  • Developing, implementing, and monitoring QMS in your organization

• Advanced Quality Control Techniques

  • Statistical process control (SPC) and control charts
  • Root cause analysis and corrective action plans

• Lean and Six Sigma Methodologies

  • Lean principles for reducing waste and improving processes
  • Six Sigma’s DMAIC (Define, Measure, Analyze, Improve, Control) framework

• Standards and Compliance in Quality Management

  • Understanding ISO, GMP, and other international quality standards
  • Regulatory compliance and certification processes

• Risk Management in Quality

  • Identifying, analyzing, and mitigating quality-related risks
  • Tools for proactive quality risk management

• Quality Auditing and Assessment

  • Internal and external audit processes
  • Conducting audits, reporting findings, and implementing improvements

• Performance Measurement and Continuous Improvement

  • Key performance indicators (KPIs) for quality management
  • Techniques for continuous improvement and innovation in quality

• Leadership and Communication for Quality Managers

  • Developing leadership skills to lead quality initiatives
  • Effective communication strategies for cross-functional teams

• Case Studies and Practical Applications

  • Real-world examples of successful quality management practices
  • Hands-on exercises to apply learned techniques