The British Academy for Training and Development holds a training course in the quality of health services starting from the importance of achieving comprehensive quality standards in the health sector, and because the health sector is the most important government or private sector in any country, and the quality in it must be at the highest levels. Quality standards in the health sectors include all components of this sector, whether in terms of tools, materials and medical supplies, or in terms of medical cadres, or even in terms of administrative cadres based on these sectors, which may not be graduates of medical institutes or colleges, but they are exclusively Participate in health courses for general information.
Objectives and target group
Who should attend?
Graduates of colleges or medical institutes are doctors, pharmacists, nurses or medical assistants.
Employees working in public and private hospitals and clinics.
Managers in health centers.
Laboratory workers and pharmaceutical factories.
All those wishing to enter the health field and work in one of its departments
How attendees will benefit?
After completion of the programme, delegates will be able to know:
Discuss the concept of quality, dimensions of quality and standards and criteria
Discuss the mandate, roles, power and responsibility of the Office of Health Standards & Compliance
Describe Core Standards for health services and undertake assessments based on those standards
Describe the concept and advocate for “patient centeredness”
Design an M&E plan for quality improvement
Describe the process of Institutionalizing quality in health services
Learn an effective conceptual framework for the design of an overall health improvement system
Plan strategically for health system improvement
Develop and assess clinical practice guidelines
Strengthen the people aspects of the quality improvement process
Learn and use the components of the "Quality Toolkit"
Describe the Ideal clinic concept
Conceptualizing health care quality
Dimensions of quality
Monitoring & Evaluation
Client satisfaction surveys
Lot quality assurance method
Models of care
Organization of service delivery
Quality management systems
Strategic Planning for Quality
Developing and Implementing Clinical Practice Guidelines
Note / Price varies according to the selected city