The British Academy for Development and Training offers you this course to provide you with a detailed introduction to the ISO 9001: 2015 standard, practical advice and necessary guidelines that will help you in establishing a quality management system that will meet the requirements of this new standard. This course will provide you with practical guidelines on how to analyze and understand the requirements of the ISO 9001: 2015 standard and how to implement the process on the basis of the quality management system. .

• Quality managers and consultants.
• Managers of small and medium enterprises.
• Administrative system workers.
• Individuals in issues related to quality assurance.

• Learn how to link the requirements of the ISO 9001 standard to the institution in which the participant works in the course and its activities.
• Obtaining confidence to plan and facilitate the implementation program of the ISO 9001 standard.
• Learn how to plan an effective transition cost from the ISO 9001: 2008 standard to the ISO 9001: 2015 standard
• Understand the goals and potential benefits of implementing an effective quality management system.

• Understand the structure and purpose of the ISO 9000 series standards.
• Impact of Annex SL on management system standards.
• A detailed understanding of the requirements of ISO 9001: 2015.
• Operations theory ideas and risk-based thinking.
• Develop an effective quality management system and support documentation.
• Alternative methods for describing and documenting processes.
• A look at the methodologies for implementing a quality management system electronically via the Internet.
• Development of measures for performing operations.
• continuous improvement .
• Preparing for ISO 9001.
• Delegate and understand the responsibilities of the owner and the operations sponsor.
• Develop metrics for operations.
• Learn the progress of the process.
• Mapping operations and documenting the administrative system.
• How to improve the process structure.
• How to improve the flow of information.
• Improve team work.
• Improved data management
• Resource Management
• Organizing and controlling the process.
• Work in a team and make a decision.