Our training courses on Courtesy and Etiquette include many sections and topics, such as Conversation Etiquette, and what we mean by Courtesy here is the natural spontaneous speech that describes beautiful elements in other people to enhance personal communication among individuals.

The British Academy for Training and Development present this training course in (Rules of Courtesy and etiquette) from various perspectives of different cultures, customs and policies, this course offered by the Academy in accordance with the adopted modern international protocols for international relations.

Development and enhancement of the skills and abilities of employees working within the Public Relations field, is considered very important, since it constitutes a part of the globally applicable procedures, including contemporary applications of rules and regulations adopted by International Organizations, under Global Protocol Regulations, for communication between countries, establishments, and organization on the International level.

Through this course we are going to introduce the rules and practices of gentle behavior, the best practices for communication with others, good reception, since all such related matters represent a large portion of our personality.

Objectives and target group

Paying Attention to other people

- As you speak with other people, pay intensive attention to body language signals in conversation. If you continue talking long after they have mentally not interested, you may find yourself alone, or worse, not invited to the next mutual communication. The moment you realize you’ve spoken too much, take a break, and give someone else a chance to talk.

- Always try to have a sense of other's interests and points of concern, that's why you have to know everything about something, and something about everything. One of the most important rules of conversation is to share what others are talking about, but that will be impossible if you do not have any idea what they are talking about, surely no one is required to know details about everything, but at least to be aware and familiar with topics of general interest.

- Eye Contact: Try to communicate with your eyes, where eye communication is one the most techniques that provide the other with necessary attention and love, therefore eye communication is certainly one of the major Conversation Etiquette rules.

- Gentle Smile: Handshake must be accompanied by a gentle smile between people, which is one of the most effective rules of handshake, so handshake achieves its desired objective, which is to increase respect, communication, and affection. Smile is the best tool to deliver that message.

Course Content

Finally, Proper Rules of Courtesy and Etiquette are not limited to the above rules; they include all sorts of behavior that increase acceptance, respect, and mutual communication among individuals, all of such conducts are certainly included in Courtesy and Etiquette Rules, which you can learn more about at the British Academy of Training and Development.

Course Date





Course Cost

Note / Price varies according to the selected city

Members NO. : 1
£2900 / Member

Members NO. : 2 - 3
£2320 / Member

Members NO. : + 3
£1885 / Member

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