The British Academy for Training and Development offers a course in Performance Management. Given the positive relationship between individual employee performance and the overall performance of the organization, the need has become clear for supervisors and managers to set goals and conduct evaluations in a clear and accurate manner. The role of direct managers is considered essential and critical in any performance management system.

This course is focused on individuals interested in human resource management policies, such as HR officers and executive managers. The training program aims to enhance the effectiveness of performance management systems, apply performance management tools, identify and manage talent, and motivate the workforce while increasing return on investment (ROI).

It also discusses the effectiveness of performance management, its tools, effective performance evaluation, and how to handle poor performance.

Objectives of the Performance Management Course:

• Enhance and increase the effectiveness of performance management systems

• Identify and apply performance management tools

• Plan and manage learning, training, and development requirements

• Identify and manage talent

• Support employees in developing and planning their careers

• Increase return on investment (ROI)

• Determine clear development plans as part of the process

• Conduct regular discussions throughout the performance cycle, including coaching, mentoring, feedback, and evaluation

• Participants will learn essential techniques in job performance, fostering respect, building relationships, and resolving potential conflicts when necessary

Target Audience for the Performance Management Course:

• Managers responsible for HR performance management policies and procedures

• Executive managers seeking deeper understanding of performance management

• All HR managers, including executives who lead teams and conduct performance evaluations

• HR department staff

• Graduates and individuals interested in this field

Performance Management Effectiveness

• Introduction to Performance Management

• HR processes that facilitate performance management

• Organizational goals, team and individual performance, and organizational and individual development

• Benefits of developing a learning, training, and developmental organization

• Establishing an effective performance evaluation system

Performance Management Tools

• Researching how to give and receive feedback

• Collecting and using 360-degree feedback reports

• Preparing a balanced scorecard

• Performance training

• Dealing with stress

Conducting an Effective Performance Evaluation

• Clarifying the purpose of performance evaluation

• Preparing for and managing performance evaluation meetings and follow-ups

• Setting Key Performance Indicators (KPIs) and SMART goals

• Personal development plans and continuous professional development

Managing/Dealing with Poor Performance

• Assigning a positive/authority-oriented manager

• Identifying poor performance and its causes

• Addressing poor performance

• Managing and handling conflicts

• Using the organization’s disciplinary policy

Measuring Your Organization's Performance

• The value of performance testing compared to other organizations

• How to conduct a performance test

• Working towards creating positive change

• Evaluating your organization using SWOT analysis models and general external environmental analysis models

Course Format:

• In-house training

• Individual training

• Group training

• Hands-on training