The Construction Claims Management: Delay Analysis, Variations and Contractual Entitlements Training Course develops advanced practical skills for managing Construction Claims arising from delays, variations, disruptions, changes, unforeseen events, and contractual issues. The programme covers the principles of delay claims, contractual entitlements, claims identification, cause-and-effect analysis, valuation of variations, extensions of time, and the preparation of substantiated claims. Participants learn how to identify entitlement, organize supporting evidence, assess project impacts, and develop claims that align with contractual requirements.

Delivered by The British Academy For Training and Development under the Construction and Civil Engineering Training course specialization and Engineering maintenance and operation category, the course focuses on systematic claims administration from initial event identification through assessment, negotiation, and resolution. It emphasizes disruption, project documentation, contemporaneous records, schedule evidence, cost information, and claims preparation. Participants develop the ability to evaluate contractual provisions, establish entitlement, quantify time and cost impacts, and manage claims while maintaining effective communication between employers, contractors, consultants, and project teams.

• Develop advanced knowledge of Construction Claims principles and procedures.
• Identify contractual events that create entitlement to claims.
• Analyze delay claims and establish cause-and-effect relationships.
• Assess entitlement to extensions of time under construction contracts.
• Identify and evaluate construction disruption and its project impacts.
• Develop effective project documentation and evidence management practices.
• Apply structured claims preparation techniques.
• Analyze variations, changes, omissions, and additional work.
• Evaluate time-related and cost-related impacts of construction events.
• Develop substantiated claims using contractual, schedule, cost, and factual evidence.
• Apply schedule analysis techniques to assess delay and entitlement.
• Improve communication and negotiation during claims administration.
• Manage claims records, notices, submissions, responses, and assessments.
• Support effective resolution of construction claims and contractual disputes.

Target Audience

• Construction Claims Managers
• Contract Managers
• Construction Project Managers
• Contracts Administrators
• Quantity Surveyors
• Commercial Managers
• Cost Engineers
• Planning Engineers
• Project Controls Professionals
• Civil Engineers
• Construction Managers
• Consultants and Contractors
• Project Engineers
• Legal and Contract Professionals involved in construction projects
• Professionals responsible for construction contracts, variations, delays, and claims

Module 1: Fundamentals of Construction Claims Management

• Principles of Construction Claims
• Types and sources of construction claims
• Contractual entitlement and claim mechanisms
• Employer and contractor responsibilities
• Claim lifecycle and administration procedures
• Notice requirements and contractual time limits

Module 2: Contractual Entitlements and Claims Identification

• Identifying contractual entitlement
• Relevant contract clauses and conditions
• Employer-risk and contractor-risk events
• Change orders and instructed variations
• Unforeseen conditions and employer actions
• Establishing entitlement before quantification

Module 3: Delay Claims and Delay Analysis

• Principles of delay claims
• Excusable and non-excusable delays
• Compensable and non-compensable delays
• Critical path and schedule impact
• Baseline versus updated programmes
• Delay event identification
• Concurrent delay considerations
• Practical delay analysis methodologies

Module 4: Extensions of Time and Time Entitlement

• Principles of extensions of time
• Contractual procedures for time extension applications
• Notice and substantiation requirements
• Assessing critical delay
• Time impact assessment
• Extension of time submissions
• Evaluating contractor and employer delays
• Supporting evidence for time entitlement

Module 5: Variations, Changes and Additional Work

• Construction variations and change management
• Valuation of variations
• Additional and omitted works
• Provisional quantities and instructed changes
• Pricing variation work
• Time and cost consequences of variations
• Documentation and approval procedures
• Managing disputed variations

Module 6: Disruption and Loss of Productivity Claims

• Understanding construction disruption
• Disruption versus delay
• Causes of productivity loss
• Labour and equipment productivity impacts
• Access restrictions and work interference
• Sequencing changes and resource inefficiencies
• Measuring disruption impacts
• Supporting disruption claims with project records

Module 7: Project Documentation and Evidence Management

• Importance of project documentation
• Daily reports and site records
• Progress photographs and inspection records
• Correspondence and meeting minutes
• Programme updates and schedule records
• Labour, equipment, and material records
• Cost records and supporting invoices
• Maintaining contemporaneous evidence

Module 8: Claims Preparation, Quantification and Submission

• Principles of claims preparation
• Structuring a professional claim submission
• Establishing cause, effect, entitlement, and quantum
• Time impact assessment
• Cost and damages calculation
• Supporting schedules and technical evidence
• Claim narratives and substantiation
• Submission review and quality control

Module 9: Claims Assessment, Negotiation and Dispute Resolution

• Reviewing and evaluating claims
• Employer and consultant assessment procedures
• Negotiation strategies for construction claims
• Claim response preparation
• Settlement approaches
• Escalation procedures
• Mediation, adjudication, arbitration, and litigation overview
• Maintaining contractual and professional communication

Module 10: Integrated Construction Claims Management

• Managing the complete Construction Claims lifecycle
• Integrating contract, schedule, cost, and project documentation
• Claims registers and status tracking
• Monitoring potential entitlement throughout project execution
• Early identification of emerging claims
• Preventive claims management
• Lessons learned and claims closeout
• Building effective claims administration systems