The Airport Facilities Management Training Course by The British Academy For Training and Development provides practical knowledge for managing airport buildings, infrastructure, services, and operational environments. The course focuses on terminal operations, facility maintenance, asset management, safety, passenger experience, sustainability, and the reliable performance of critical airport facilities.

Participants develop the capabilities required to manage aviation infrastructure, coordinate maintenance activities, optimise passenger facilities, manage contractors, control operational risks, and improve facility performance. The programme connects strategic facilities management principles with the complex operational requirements of airports and passenger terminals.

By completing the Airport Facilities Management Training Course, participants will be able to:

• Understand the principles and scope of Airport Facilities Management.
• Develop effective strategies for terminal operations.
• Manage airport buildings, infrastructure, systems, and support services.
• Improve maintenance planning for airport facilities.
• Manage aviation infrastructure according to operational requirements.
• Optimise passenger facilities and facility service quality.
• Apply effective airport asset management and lifecycle planning.
• Identify and control facilities-related operational risks.
• Develop preventive and corrective maintenance programmes.
• Improve energy and resource efficiency across airport facilities.
• Manage airport contractors and outsourced facilities services.
• Apply relevant facilities management KPIs.
• Strengthen emergency preparedness and business continuity.
• Support airport safety, security, and regulatory requirements.
• Improve operational reliability and continuous facility performance.

Target Audience

The Airport Facilities Management Training Course is designed for:

• Airport Facilities Managers
• Airport Operations Managers
• Terminal Operations Managers
• Airport Estate Managers
• Aviation Infrastructure Managers
• Airport Maintenance Managers
• Building Services Managers
• Airport Engineering Professionals
• Asset Management Professionals
• Facilities Management Professionals
• Airport Project Managers
• Health and Safety Professionals
• Passenger Services Managers
• Airport Contractors and Service Managers
• Professionals seeking specialised Facilities Management Training Courses

Module 1: Fundamentals of Airport Facilities Management

• Definition and scope of Airport Facilities Management
• Role of facilities management in airport operations
• Airport facility management structures
• Strategic and operational facilities management
• Responsibilities of airport facilities managers
• Relationship between facilities and airport operations
• Key challenges in managing airport facilities

Module 2: Airport Terminal Operations

• Principles of terminal operations
• Terminal planning and operational coordination
• Passenger flow and circulation
• Check-in and baggage areas
• Departure and arrival facilities
• Boarding and gate operations
• Terminal capacity and space utilisation
• Operational continuity and service coordination

Module 3: Aviation Infrastructure Management

• Principles of aviation infrastructure management
• Airport buildings and supporting infrastructure
• Airside and landside facility interfaces
• Electrical and mechanical infrastructure
• HVAC and environmental control systems
• Water and drainage systems
• Fire protection and life safety systems
• Infrastructure reliability and resilience
• Critical infrastructure maintenance

Module 4: Airport Facilities Maintenance Management

• Airport maintenance management principles
• Preventive and corrective maintenance
• Planned preventive maintenance programmes
• Maintenance scheduling and prioritisation
• Building fabric maintenance
• Electrical and mechanical maintenance
• HVAC and plumbing maintenance
• Critical asset maintenance
• Maintenance work orders and documentation
• Contractor coordination and quality control

Module 5: Passenger Facilities Management

• Principles of passenger facilities management
• Passenger terminals and service areas
• Waiting areas and lounges
• Restrooms and hygiene facilities
• Accessibility and inclusive airport facilities
• Retail, dining, and commercial spaces
• Passenger information areas
• Facility cleanliness and service quality
• Improving the passenger experience

Module 6: Airport Asset and Lifecycle Management

• Airport asset management principles
• Asset registers and classification
• Critical airport asset identification
• Asset condition assessment
• Lifecycle cost analysis
• Asset replacement and renewal planning
• Risk-based asset management
• Capital investment planning
• Long-term aviation infrastructure planning

Module 7: Airport Safety, Security and Risk Management

• Airport facilities risk management
• Facilities-related hazard identification
• Airport health and safety requirements
• Fire and life safety management
• Emergency response procedures
• Security considerations for airport facilities
• Contractor safety management
• Incident reporting and investigation
• Risk assessment and mitigation

Module 8: Emergency Preparedness and Business Continuity

• Emergency planning for airport facilities
• Terminal operations during emergencies
• Utility failure response
• Power and water supply resilience
• Fire and evacuation procedures
• Business continuity planning
• Critical facility service continuity
• Emergency communication and coordination
• Recovery and operational resilience

Module 9: Energy and Sustainable Airport Facilities

• Airport energy management
• Energy-efficient building systems
• Sustainable terminal operations
• Water conservation
• Airport waste management
• Environmental performance monitoring
• Carbon reduction strategies
• Sustainable maintenance practices
• Resource efficiency and operational cost control

Module 10: Digital Airport Facilities Management

• Computerised maintenance management systems
• Building management systems
• Digital airport asset registers
• Facility management dashboards
• Smart airport technologies
• IoT-based facility monitoring
• Predictive maintenance
• Digital work orders and reporting
• Data-driven terminal operations

Module 11: Performance Measurement and Service Excellence

• Airport facilities management KPIs
• Measuring facility performance
• Maintenance performance indicators
• Terminal service quality measurement
• Passenger satisfaction metrics
• Contractor performance evaluation
• Cost and resource performance
• Facility audits and inspections
• Continuous improvement methodologies