The British Academy for Training and Development offers The Tech-Savvy Administrator Training Course. The comprehensive approach of this course equips attendees with the ways and the confidence required for the adoption of digital solutions into administrative activities. 

Attendees will learn to effectively manage files, schedules, and emails using tools. Emphasis will be placed on digital communication channels to enable administrator cooperation using Slack, Microsoft Teams, and Zoom.

With attendees investigating best practices for storing, retrieving, and securing organisational data, data management and electronic recordkeeping stick out as a main topic of study. Stress is laid on the basics of cybersecurity: password management, threat identification, and security of sensitive data. The administration will concentrate on the automation of repeated tasks employing tools such as Zapier and artificial intelligence-based schedule assistants.

In this course, social media and digital marketing basics will be covered with an emphasis on administrative support, whereby the attendees will be able to assist in online presence and internal communication management. Apart from the above software, Trello, Asana, and Notion are introduced for productivity enhancement and tracking administrative roles. Virtual etiquette and business communication are explored by the attendees so that their virtual interactions are always clear, concise, and courteous. 

Objectives
At the end of the course, attendees will be able to:

• To increase administrators' confidence and competence in using digital tools.

• To improve workflow efficiency through automation and digital platforms.

• To enable secure handling and storage of digital records.

• To promote administrative involvement in digital communication and marketing.

• Apply AI solutions to automate repetitive tasks

• Enhance collaboration using advanced digital platforms

• Build a foundation for future technology integration

Who Should Attend?
This course is ideal for:

• Administrative assistants

• Office managers

• Executive secretaries

• Administrative coordinators

• Any professionals responsible for office administration

How will attendees benefit?
In this course, attendees will gain many benefits:

• Increase technical confidence by means of actual exposure to digital tools necessary for contemporary office work.

• Help users of cloud-based platforms including Microsoft 365 and Google Workspace for regular smooth operation.

• Give users of digital communication knowledge of platforms including Slack, Microsoft Teams, and Zoom.

• Knowing digital record keeping and the fundamentals of cyber security may help one to effectively arrange and protect data depending on the knowledge one gets.

• Learn how to automate regular administrative operations with artificial intelligence technologies and workflow automation software to boost productivity.

• Foundational proficiency in social media and digital content management to advance marketing and communications projects.

• Use relevant modern project management applications.

• To maintain professional standards online, understand the principles of digital etiquette and virtual communication.

• This is a programme meant to equip administrators to cope with a fast-paced, tech-driven workplace environment.

Technology Foundations for Administrators

• Overview of essential digital tools and software

• Managing schedules and tasks with technology

• Introduction to cloud-based collaboration platforms

• Best practices for secure data sharing

• Exploring AI-enhanced tools for productivity

Streamlining Collaboration with Technology

• Digital tools for effective team communication

• Virtual meeting facilitation with AI-assisted tools

• Managing hybrid and remote work environments

• Strategies for collaborative workflows

• AI in scheduling and follow-up tasks

Automating Administrative Workflows

• Identifying opportunities for automation

• Using productivity software to streamline tasks

• Introduction to AI-powered document generation

• Automating repetitive processes with AI features

• Monitoring and optimizing automated workflows

Data Management and Security

• Organizing and managing data digitally

• Enhancing data security with AI solutions

• Introduction to basic AI analytics and reporting

• Ethical considerations for AI in the workplace

• Best practices for maintaining digital hygiene

Preparing for the Future of Work

• Staying updated with technological advancements

• Developing a mindset for continuous innovation

• Applying technology and AI to solve workplace challenges

• Building a personal roadmap for tech integration

• Final reflections and strategies for implementation