The British Academy for Training and Development offers the ICAgile Certified Agile Coach (ICP-ACC) Course. This programme will train individuals becoming an appropriate Agile Coach focusing on human and team development. Courses are set to begin cultivating the Agile Coaching mindset, which includes internalising and reflecting Agile principles and values through coaching practice.

It will be looking into professional coaching skills that will help learn active listening, powerful questioning, and goal setting, to support and empower others. The course covers all forms of mentorship for Agile roles, from Scrum Masters to Product Owners and even Agile teams in the whole spectrum of their development. In the section on serving the development team, attendees discover techniques to foster high performance and encourage self-organisation within teams. 

Part of the training is being skilled in facilitating Agile practices, where attendees gain practical tools to lead Agile ceremonies, hold meaningful retrospectives, or manage collaborative planning sessions. Another topic is coaching the journey towards high performance. 

These modules also enable attendees to deal with organisational conflicts as they can address issues such as those dealing with conflict and dysfunctional behavior among team members by instituting psychological safety, managing conflict, and helping mitigate dysfunctional behavior.

This course finally emphasizes ethics and professionalism into the coaching practice of agile with respect to the values of confidentiality, integrity, and continuing personal development. After finishing the ICP-ACC course, attendees have the mindset, instruments, and competencies to lead teams and transformations within the organisation itself in a meaningful and sustainable way to Agile.

• Objective:

  • Key objectives of this course are:

  • To establish a solid foundation in Agile Coaching mindset and core competencies.

  • To prepare attendees with relevant professional coaching, mentoring and hosting skills.

  • To help Agile Coaches guide teams and individuals to excellence.

  • To help attendees learn to deal both with conflict and dysfunction as well as with changes in the organisation.

  • To shape the coach in leading a sustainable Agile transformation within teams and organisations.

• Who Should Attend?

  • This course is ideal for:

  • Agile Coaches, Scrum Masters and Team Leaders.

  • Product Owners and Project Managers wanting to learn coaching skills.

  • Organisational Change Agents and Transformation Leads.

  • Experienced professionals with Agile experience seeking to achieve certification as Agile Coaches.

  • Anyone involved with an Agile adoption or team development initiative.

• How will attendees benefit?

  • At the end of the course, attendees will gain many benefits:

  • Develop a Coaching Mindset: Attendees will learn the fundamental values and mindset of an Agile Coach, allowing them to nurture individuals and teams in a rapidly changing work setting.

  • Achieve Recognised Certification: Attendees will get the ICP-ACC certification by ICAgile, which is recognised worldwide and will add value to their credibility and career prospects as Agile coaches.

  • Master Coaching: Attendees will experience practice and role play activities to learn techniques of active listening and powerful questioning, as well as other tools of the professional coaching profession.

  • Strengthening Team Dynamics: Attendees will be able to steer Agile teams at different levels of their development towards better cooperation, ownership, and high performance.

  • Properly support Agile roles: Coaches will learn how to support Scrum Masters, Product Owners, and team members in the role-specific areas for continuous improvement.

  • Enhanced Facilitation Skills: Attendees will become more confident in designing and facilitating major Agile ceremonies, retrospectives, and collaborative planning sessions.

  • Proactive Approaches to Challenges: Attendees will gain strategies for tackling conflicts within teams, fostering psychological safety, and handling resistance in Agile settings.

  • Instructed in Organisational Change: Attendees will learn how to coach at a level above teams, influencing Agile transformations across departments, and addressing systemic challenges.

  • Commit to Continuous Growth: The course promotes self-reflection and continuous professional development, enabling coaches to maintain their growth and effectiveness.

Agile Coaching Mindset

• Understanding the role of an Agile Coach

• Developing an Agile mindset and presence

• Ethics, professionalism, and self-awareness

Coaching Skills

• Core coaching competencies

• Active listening and powerful questioning

• Coaching conversation frameworks

Mentoring Agile Roles

• Distinctions between mentoring and coaching

• Supporting Scrum Masters, Product Owners, and Agile team members

• Encouraging role-specific development

Facilitating Agile Practices

• Leading Agile ceremonies effectively

• Designing and facilitating retrospectives

• Creating a safe space for collaboration

Coaching Teams Toward High Performance

• Team development stages (e.g., Tuckman’s model)

• Drexler/Sibbet Team Performance Model

• Creating team agreements and promoting ownership

Handling Conflict and Dysfunction

• Identifying and addressing team dysfunction

• Building psychological safety

• Managing resistance and interpersonal conflict

Organisational Change and Systems Coaching

• Coaching across multiple teams

• Understanding organisational systems and culture

• Supporting Agile transformation and systemic change

Continuous Growth and Self-Development

• Reflective practices

• Ongoing professional development

• Building a coaching portfolio