The British Academy for Training and Development presents the Mastering the Project Management Office (PMO): From Establishment to Project KPIs and Dashboards Training Course. The course aims to equip professionals in designing and optimising PMOs to further project success. The course provides a complete examination of how to establish a Project Management Office (PMO), focusing on its structure, governance, and strategic position within an organisation. With the programme, attendees will develop a clear understanding of defining the PMO mission and vision with firm objectives. The course discusses PMO functions and services so that attendees can understand how to achieve value across project life cycles.

Central to the training will be PMO Maturity Models and how to assist an organisation through PMO developmental stages. These professionals will learn project portfolio management practices to facilitate the effective use of resources to achieve business aims. Moreover, they will practice tools for the planning, monitoring, and control of projects.

The importance of performance measurement is demonstrated by introducing tools to help develop and interpret Project KPIs (Key Performance Indicators). Another component is developing PMO dashboards that provide real-time insight into project health, risks, and milestones.

The course will also look at how these governance and compliance frameworks can be embedded, how stakeholder engagement can be enabled, and how project management methodologies can be utilized from within the PMO context: Agile, Waterfall, and Hybrid methods. Change management strategies, risk management, and possible methods to sustain PMO improvement will also be studied.

At the end of the programme, attendees are fully equipped to establish, operate, and grow a significant PMO that achieves measurable impact, enforces strategic alignment, and increases the project outcomes within the enterprise.

Objective:

Key objectives of this course are:

Understanding the core purpose and value of a PMO in any organisation.Establish an infrastructure for a PMO, comprising its mission, vision, and alignment to the corporate vision.PMO functions and services across project portfolios will be identified and implemented.Apply PMO maturity models for continuous development and improvement.Use project portfolio management to align resources with objectives.Monitor and manage projects with KPIs.Design and interpret PMO dashboards for reporting and decision-making.Adopt best practices in governance, compliance, and stakeholder communication.Incorporate all project management methodologies within the PMO framework.Continually strive for improvement and adaptability of PMO processes.Who Should Attend?

PMO Development Programme is suitable for:

Project Managers who are intending to take up leadership within PMO.PMO Managers and Coordinators would be interested in improving on how they perform work and/or report their results.Programme and Portfolio Managers focus on the governance of projects.Executives and Decision-Makers associated with projects strategically.Consultant and Analyst who provides input into the functions that support project management and delivery.Business Leaders who have joined to form an initial PMO from above ground.How Will Attendees Benefit?

Mastering the Project Management Office (PMO): From Establishment to Project KPIs and Dashboards Training Course, would provide a lively understanding to attendees on creating and leading a high-performance PMO with measurable turnaround in benefits to their organisations. Specific benefits include:

Practical PMO Skills: Learn from scratch how to set up a PMO including structure, governance, and business strategy alignment.Improved Strategic Oversight: Manage multiple projects and programs with the tools necessary to align with strategic planning and execution.Improved Performance Tracking: Ability to define and track Key Performance Indicators (KPIs), offering real-time visibility on project success.Professional Application of dashboards: Design and application of PMO dashboards for effective reporting, decision-making, and stakeholder communication.Project Methodologies Flexibility: Acquire skills to work in Agile, Waterfall, and Hybrid methodologies in the PMO, improving project adaptability.Strengthened Risk and Change Management Skills: Proactive risk management and change initiative support are skills that will be developed.Career Growth and Recognition: Profile for Project Management Leadership Enhanced with PMO Management Skills Universally applicable. Tools for Continuous Improvement: Evaluation and evolution of PMO practices for long-term usefulness and impact on the organisation.

Module 1: Introduction to PMO

• Definition and types of PMOs

• Role of a PMO in project success

• Organisational alignment and strategic contribution

Module 2: Establishing a PMO

• Defining the mission, vision, and objectives

• PMO structure and governance

• Key roles and responsibilities within the PMO

Module 3: PMO Functions and Services

• Project support and coordination

• Standardisation of methodologies and templates

• Performance tracking and resource management

Module 4: PMO Maturity and Development

• Understanding PMO maturity models

• Assessing current maturity level

• Roadmap for PMO development and improvement

Module 5: Project Portfolio Management (PPM)

• Project selection and prioritisation

• Portfolio alignment with business strategy

• Resource allocation and capacity planning

Module 6: Project KPIs and Performance Measurement

• Identifying relevant project KPIs

• Setting performance targets

• Interpreting project data and analytics

Module 7: Designing PMO Dashboards

• Dashboard types and tools

• Visualising key metrics and project health

• Dashboard best practices and real-time updates

Module 8: PMO Methodologies and Integration

• Waterfall, Agile, and Hybrid models in PMO

• Selecting the right approach for your organisation

• Methodology governance and adaptation

Module 9: Governance, Compliance, and Risk

• Establishing a governance framework

• Compliance with internal and external standards

• Risk identification, assessment, and response

Module 10: Change Management and Stakeholder Engagement

• Managing change within the PMO

• Communicating with stakeholders

• Building trust and ensuring transparency

Module 11: Continuous Improvement in PMO

• Reviewing and improving PMO practices

• Innovation in project reporting and support

• Lessons learned and feedback mechanisms