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Training Course in Contract Management: Negotiation and Conflict Resolution Techniques


Summary

Contract management is one of the fundamental factors that ensure the success of any business or commercial project. Contracts play a central role in defining the rights and obligations between different parties, and negotiating contracts is a complex process that requires unique skills and the ability to balance the interests of all involved parties. In an increasingly fast-paced and dynamic world, the need for effective negotiation techniques has become more critical than ever, especially in light of fluctuating economic conditions.

Moreover, contracts come with the potential for disputes, which necessitates effective strategies for resolving them. The ability to manage disputes properly is vital for maintaining business relationships and ensuring financial stability. In this context, negotiation techniques and dispute resolution provide the necessary tools to handle contract-related challenges, enhancing the chances of success in projects and minimizing potential risks.

This training program will cover effective negotiation strategies, the importance of understanding the psychological and behavioral dynamics of the negotiating parties, as well as dispute resolution tools and methods that contribute to achieving satisfactory results for all parties involved.

Objectives and target group

Who Should Attend?

  • Lawyers and legal advisors
  • Contract and procurement managers
  • Project managers
  • Executives and business owners
  • Individuals working in environments that require negotiating with multiple parties and creating international business relationships

 

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

  • Understand the key components of contracts and how to manage them effectively.
  • Learn effective negotiation strategies and techniques to ensure satisfactory outcomes for all parties.
  • Identify common causes of contract disputes and analyze them methodically.
  • Gain the tools and techniques necessary to resolve disputes quickly and efficiently, through either direct negotiation or mediation.
  • Learn how to build positive relationships with other parties, reducing conflicts and enhancing collaboration.

Course Content

  • Concept of Contract Management

    • Definition of contract management and its importance.
    • The basic components of a contract (parties, subject, price).
    • The role of contract management in business success.
  • Types of Contracts

    • Classifications of contracts (sale contracts, lease contracts, labor contracts).
    • The difference between written and oral contracts.
    • Characteristics of governmental and commercial contracts.
  • Negotiation Strategies

    • Types of negotiation strategies (cooperative, competitive).
    • How to define goals and interests.
    • The importance of proper preparation.
  • Effective Communication Skills

    • Successful communication strategies.
    • The importance of active listening.
    • How to build trust and credibility.
  • Steps of Effective Negotiation

    • Stages of the negotiation process (preparation, presentation, discussion, closure).
    • Managing time and resources.
    • Techniques for successful closure.
  • Dealing with Difficult Situations

    • Strategies for handling pressure.
    • How to manage stress during negotiations.
    • Tips for scoring points in negotiation.
  • Causes of Disputes

    • Common factors that lead to disputes.
    • How to identify points of disagreement.
    • The importance of effective communication in avoiding disputes.
  • Dispute Analysis

    • Tools for analyzing disputes.
    • Assessing the impact of disputes on the involved parties.
    • How to improve negotiation strategies based on analysis.
  • Methods of Dispute Resolution

    • Dispute resolution strategies (negotiation, mediation, arbitration).
    • The differences between mediation and arbitration.
    • How to choose the appropriate method for each dispute.
  • Mediation as a Dispute Resolution Tool

    • Principles of mediation.
    • Steps in conducting mediation.
    • The mediator's role in the resolution process.
  • Laws Related to Contracts

    • The basic laws governing contracts.
    • Applying laws in dispute situations.
    • The importance of clear legal texts.
  • Protecting Legal Rights

    • Strategies for protecting rights in contracts.
    • The importance of legal documentation.
    • How to handle legal penalties.

Course Date

2025-03-03

2025-06-02

2025-09-01

2025-12-01

Course Cost

Note / Price varies according to the selected city

Members NO. : 1
£3800 / Member

Members NO. : 2 - 3
£3040 / Member

Members NO. : + 3
£2356 / Member

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