Effective contractor management is essential for ensuring the success of maintenance and technical projects. This course provides participants with the necessary skills and knowledge to efficiently manage contractors, ensuring compliance with safety standards, project specifications, and contractual obligations. It covers best practices in contractor selection, performance monitoring, risk management, and communication strategies to optimize project outcomes.

Who should attend?

• Maintenance managers and engineers.
• Project managers overseeing technical and maintenance projects.
• Procurement and contract administrators.
• Facility managers.
• Health, Safety, and Environment (HSE) professionals.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Understand the fundamentals of contractor management in maintenance and technical projects.
• Identify and select the right contractors based on project requirements.
• Develop effective contracts that align with organizational goals.
• Monitor contractor performance and ensure compliance with safety and quality standards.
• Manage risks associated with contractor work and mitigate potential issues.
• Foster effective communication and collaboration with contractors.
• Handle contract disputes and ensure smooth project execution.

Introduction to Contractor Management

• Importance of contractor management in maintenance and technical projects.
• Key challenges in managing contractors.
• Legal and regulatory considerations in contractor engagement.

Contractor Selection and Prequalification

• Criteria for selecting contractors.
• Prequalification process and due diligence.
• Evaluating contractor capabilities and compliance with industry standards.

Contract Development and Agreement Essentials

• Key elements of effective contracts.
• Defining scope, deliverables, and performance expectations.
• Contract types and their implications (fixed price, cost-plus, time & material).

Performance Monitoring and Quality Control

• Setting Key Performance Indicators (KPIs) for contractors.
• Regular performance evaluation and audits.
• Ensuring quality assurance and adherence to project specifications.

Risk Management in Contractor Work

• Identifying and mitigating risks associated with contractor activities.
• Managing safety and compliance issues.
• Contingency planning and emergency response measures.

Communication and Relationship Management

• Effective communication strategies with contractors.
• Conflict resolution techniques in contractor management.
• Encouraging collaboration and long-term contractor relationships.

Contractor Safety and Compliance

• Health, Safety, and Environment (HSE) requirements for contractors.
• Ensuring adherence to workplace safety standards.
• Training and supervision of contractors for safety compliance.

Handling Contract Disputes and Claims

• Common sources of contract disputes.
• Dispute resolution strategies and legal considerations.
• Negotiating fair solutions and avoiding litigation.

Project Closeout and Contractor Evaluation

• Conducting final inspections and performance reviews.
• Documenting lessons learned for future contractor engagements.
• Ensuring proper contract closure and payment processes.