The British Academy for Training and Development offers a course in Formulating Policies and Procedures to prepare commissioners to be able to develop their ability to formulate policies and procedures effectively, in addition to important documents, and other relevant documents such as specifications and standards. The focus of this course will be on how to implement within an organization and take into account important issues such as compliance, language, and organizational culture. It is essential to enhance the skill set mentioned as all business (or work-related) activities are governed by policies and procedures; Therefore, in order for their jobs to achieve their desired goals and increase their competitiveness, practicing professionals must develop such skills.

Who should attend?

• Directors and presidents of companies.
• Managers who have a role in organizational change and transformation.
• Heads of management departments.
• Managers in administrative development departments.
• Everyone who works in developing, implementing and monitoring policy and procedure manuals.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• How to conduct an in-depth analysis of departmental policies in the organization.
• Improving employee engagement while developing trust and fairness for both parties in the organization-employee relationship.
• How to prepare documents professionally.
• Identify the key conditions included.
• Be aware of real-life examples of policies and procedures.
• Knowledge of the methods used to formulate policies and procedures effectively.
• How to avoid ambiguity and uncertainty.
• Use highly effective drafting skills.
• Applying the necessary means to increase effectiveness.

• Definition of policies and procedures.
• The strategic role of policies and procedures.
• Companies urgently need to develop policy and procedure manuals.
• Types of policies and procedures in companies.
• Those responsible for taking procedures and implementing policies in companies.
• Business rules and how to apply them.
• The most important practical tools for policy making.
• Foundations of policy development.
• Develop a plan for the content of the policy manual.
• Authorized bodies responsible for policy formulation.
• The importance of comprehensive and integrated policies in taking into account the interests of work and workers.
• Introduction to writing policy and procedures.
• The importance of writing policies and procedures.
• Research methods to determine the contents of policies and procedures.
• How and how to formulate policies and procedures.
• Optimal practice of policies and procedures.
• Write effectively.
• The capabilities necessary to produce public policies with real impact.
• Core capabilities that can make a real impact as a result of the implementation of public policies.
• Practical tools for the iterative adaptation methodology to solve problems.
• Documents related to policies and procedures, such as specifications and standards.
• Governance and roles included in the policy.
• How to implement policies and procedures.
• The importance of clarity and avoiding ambiguity.
• Standards for writing policies.
• How to ensure employee compliance.
• Developing the organization’s policies in cases of financial or economic downturn.
• Policy amendments and changes.
• Develop a user-friendly policy guide.
• Policy evaluation and modifications.
• Evaluate, study and collect feedback.