In today's world, it is uncommon to find an Internet user without at least one email account. The use of email has become as prevalent as mobile phones, especially in the business realm, where exchanging phone numbers often accompanies sharing email addresses during introductions. The significance of email may even surpass that of phone calls, as users maintain email archives that span many years, while they may struggle to recall calls made just days prior. Email is a cost-effective communication method for reaching friends and family, allowing messages to be received at any time rather than requiring immediate presence. However, like our daily interactions, the world of email necessitates certain etiquette and guidelines to ensure smooth and effective communication.

This course on email etiquette at the British Academy for Training and Development is designed to enhance your email communication skills, helping you connect with others effectively and without complications.

Who should attend? 

• Diploma and Bachelor's degree holders who are seeking to enter their career path.
• People who need writing email in their working life.

How attendees will benefit? 

After completion of the course, delegates will be able to: 

• The art and etiquette of using e-mail.
• The most important advantages and disadvantages of e-mail.
• Knowing all the steps of creating an email.
• How to write an official email.
• The most important ways to prevent Internet hackers.

• Definition of email.
• Genesis of e-mail.
• Why we use email.
• How e-mail works.
• The polite way of using e-mail.
• Use a professional email address.
• Open email regularly.
• Security of personal information.
• How to send files.
• Compress large files.
• Send to a group of people.
• Classification of the mailing list.
• Caution in dealing with attached files.
• Multiple accounts and their importance.
• Professional style in writing emails.