In light of the growing competition process between all institutions and bodies towards achieving the best performance characterized by efficiency and effectiveness, and within the framework of strategic orientations towards adopting international standards in the field of institutional excellence to achieve sustainable development in all sectors and productive and service activities.

As excellence has become the first criterion by which the extent of development and progress of bodies and institutions is measured. It has become imperative for all institutions and bodies to adopt a strategy and vision that is in line with international trends according to the best practices followed in the fields of excellence and sustainability in order to achieve the best institutional performance.

Therefore, it was not strange this relentless endeavor by all bodies and institutions to apply the standards and guidelines of institutional excellence, which will only be achieved by qualified human cadres at the highest level to help their employers implement their vision towards institutional excellence with all its pillars and standards.

Who Should Attend?

• Directors of departments and sections concerned with institutional excellence.
• Directors and officials of strategy and planning.
• Members of excellence committees and sustainability teams and candidates for joining these committees.
• Training, quality and development officials.
• Citizen Service officials and employees.
• Those wishing to advance in their careers.
• Employees of departments and sections of social responsibility and sustainability in government agencies.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Preparing and qualifying specialized human cadres and transforming them into experts in institutional excellence.
• Training specialized human cadres working in the field of institutional excellence on the most important standards of institutional excellence.
• Learning about the best international practices followed in the field of institutional excellence.
• Providing participants with a vision that contributes to developing their awareness and refining their creative skills in order to contribute in an innovative way to developing a systematic strategy to advance institutional work and adapt to the changes taking place.
• Familiarity with global variables regarding institutional excellence and sustainability approaches.

• The concept of institutional excellence
  • Definition of institutional excellence and its importance in the work environment.
  • The difference between institutional excellence and total quality.
• Institutional excellence frameworks
  • Review of global excellence models (such as the EFQM model)
  • Key elements of institutional excellence.
• The importance of leadership in excellence
  • The role of leadership in achieving institutional excellence.
  • Strategies for motivating teams to achieve goals.
• Key performance indicators (KPIs)
  • How to define and measure performance indicators.
  • Using KPIs to improve institutional performance.
• Evaluation tools
  • Performance evaluation tools and techniques (such as SWOT, PESTEL)
  • How to analyze evaluation results and identify gaps.
• Change management concepts
  • The importance of change in the context of institutional excellence.
  • Strategies for managing change successfully.
• Innovation and its role in excellence
  • How to promote a culture of innovation within the organization.
  • Tools for generating ideas and implementing innovations.
• Culture of institutional excellence
  • How to instill a culture of excellence within the organization.
  • The role of employees in achieving excellence.
• Motivating individual and group performance
  • Strategies for motivating employees to perform outstandingly.
  • The importance of feedback and appreciation.
• Strategic planning for excellence
  • How to develop a strategic plan to achieve excellence.
  • The importance of alignment between strategic objectives and operations.
• Evaluating current strategies
  • Analyzing the excellence strategies used in the organization.
  • Tools for modifying and improving strategies.
• Developing leadership skills
  • The importance of sustainable leadership in maintaining organizational excellence.
  • Strategies for developing leadership skills.
• The concept of big data
  • Definition of big data and its importance in organizational excellence.
  • How to collect and analyze big data to obtain valuable insights.
• Analysis tools
  • Tools and techniques used in data analysis.
  • How to use analysis to improve performance strategies.
• Applications of artificial intelligence in business
  • How artificial intelligence contributes to improving organizational performance.
  • Using artificial intelligence in data analysis and decision making.