The British Academy for Training and Development offers a professional training course in Problem-Solving and Decision-Making. Problem-solving requires decision-making based on analysis, innovation and implementation of solutions. Our innovative problem-solving and decision-making course is now even more accessible with Skills Future, equipping you with all the tools and techniques to creatively approach any problem. As individual managers/leaders in an organization, participants will learn the importance of fostering productivity and innovation through a culture of innovation and continuous improvement. Understanding your role as a leader in cultivating and nurturing this culture using approaches such as design thinking should lead to improved sales performance in many ways. Better products/services, greater market potential, etc., or improved revenue (profit) in the form of more efficient processes, less wasted resources, etc.

Who should attend? 

• Aspiring Managers/Leaders.
• Operations Managers
• Company Leaders
• Individuals in top management positions

How attendees will benefit? 

After completion of the course, delegates will understand: 

• Demonstrate leadership in creating a culture that supports innovation and creative problem-solving.
• Discover new and diverse solutions using the innovation problem-solving process
• Select the best solution based on criteria that consider feasibility, risk and impact.
• Implement the best solution.
• Analyse the productive impact and make continuous improvements.

• Introduction to innovative problem-solving and decision-making.
• Principles of Creativity and Imagination to Increase Productivity and Innovation.
• Creation and maintenance of an innovative and creative environment/culture.
• Developing an organizational culture of continuous improvement.
• Promote and sustain innovation and entrepreneurship.
• Promoting innovative problem-solving in groups and teams.
• Dealing with Conflict and Group thinking.
• Innovative problem-solving with design thinking
• Choosing a solution with the right tools.
• Solution implementation, evaluation and continuous improvement.
• Understand the risks and develop a risk management plan for your solution.