There is certainly a difference between a manager and a leader. The leader not only monitors the progress of work and manages his people, but also infuses them with a positive spirit and can intelligently motivate everyone to achieve the company’s goal, and within each of them there is a special feeling that he is achieving his own goal, so everyone merges into one common entity. In this training program presented by the British Academy for Training and Development, “Leadership and Management Skills Program for the New Manager and the Supervisor Training Program,” we learn about the skills necessary for new managers and supervisors that enable them to manage work in the spirit and characteristics of a leader, while addressing how to lead in this changing world (VUCA World) and taking a look at On the role of technology in enhancing the role of the leader and providing successful leadership models from major companies.

Who should attend? 

• New managers in the government and private sectors.
• Employees seeking to hold leadership positions.
• University graduates to develop their management skills.
• Group administrators.
• Department managers and supervisors.

How attendees will benefit? 

After completion of the programme, delegates will be able to: 

• Management and leadership and their similarities and differences.
• Establish and maintain effective time management techniques.
• Use positive techniques to build effective working relationships.
• How to set goals and plan effectively and efficiently.
• How to use modern technology in driving.
• Tips for successful leadership in a VUCA world.
• Skills and qualities of a successful leader.

• Management and leadership and their similarities and differences
  • Definition of management
  • Definition of leadership
  • The difference between management and leadership
• The skills necessary for successful leadership
  • Setting goals
  • Adapting to the circumstances
  • Continuous development
  • Social intelligence
  • Strategic thinking
  • Crisis management
  • The art of listening
  • Organization
• Planning and setting goals
  • Setting goals that are consistent with the company's strategic plan and business plan
  • Identify the role of stakeholders in effective planning
  • Discussing goals and plans with the work team
• Time management and communication for new managers and supervisors
  • The skill of delegation for optimal use of time
  • Challenges to effective time management
  • Specifications of effective communication at work
  • The impact of communication on time management
• How new managers and supervisors build effective work relationships
  • Characteristics and specifications of effective work relationships
  • Personal communication methods and relationship building
  • Emotional intelligence and team management
  • Challenges of building successful business relationships
• Leadership in the VUCA world
  • The origins of the term VUCA World
  • Characteristics of VUCA World
  • Tips for driving in a VUCA world
  • Developing work team skills
  • Develop risk management plans
  • Encouraging and supporting innovation and creativity
  • Dealing with resistance to change
  • Encouraging innovative solutions
• Using modern technology in management
• Practical and applied models from major companies