One of the most important features of management in our present era is flexibility. The fast-paced change in all fields makes constancy and failure to study mistakes and learn from them a kind of stagnation that ultimately leads to the organization leaving the arena of competition to the seats of spectators. Hence the importance of the quality department in every institution, as it drives the wheel of continuous improvement. Quality management is a science that has its own principles and rules, and those responsible for its application need study and training at the highest level of competence.
The British Academy for Training and Development offers the “Project Quality Management Course.” This program was designed with the aim of providing participants with the practical and scientific experiences that must be required to work in the field of quality in projects, starting with defining quality standards and policies that will be used to implement those standards, then applying them, measuring them, and trying to Continuously improving it all the time.

 Who Should Attend?

• Those responsible for quality development.
• Quality inspectors on projects.
• Quality managers in projects.
• Directors of project management offices.
• Project management office employees.
• Graduates of commercial colleges.
• Entrepreneurs.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• How to implement projects with the highest quality and lowest cost.
• Familiarity with ISO requirements and specifications.
• Practical applications on quality management.
• Six Sigma quality management program.
• Quality analysis and evaluation tools.
• Different quality models.
• The concept of total quality.

• Quality
  • Meaning of quality
  • The emergence of quality systems
  • Quality terminology
  • Stages of quality development
  • Quality and product quality
  • Quality and satisfying customer desires
  • Quality and competition
  • The concept of total quality
  • International specifications ISO
• Quality Management Department
  • The relationship between corporate culture and quality management
  • The work team in the Quality Management Department
  • Skills of the Quality Management Department team
  • Mission of the Quality Management Department
• Quality models
  • Edward Deming model
  • Crosby model
  • Joseph Juran model
  • Walter Shewhardt model
• Quality analysis and evaluation tools
  • Cause and effect diagram
  • Flow map
  • Test menu
  • Pareto chart
  • Histogram
  • Scatterplot
  • Surveillance map
• Quality journey
  • Establishing quality standards
  • Apply standards
  • Quality control
  • Quality assessment
  • Improving quality
• Quality costs
  • Research costs
  • Setup costs
  • Costs of problems
• Quality management program (6 sigma)
  • The emergence of the Six Sigma program
  • Benefits of implementing the Six Sigma program
  • Stages of implementing the Six Sigma program
• Practical applications on quality management from major companies and institutions