In today’s global environment, understanding foreign affairs and mastering diplomatic etiquette is highly sought after. The British Academy For Training And Development offers a specialized course in Diplomatic Etiquette and Protocol, designed to enhance your professional, social, and diplomatic skills. This course will empower you with the multi-cultural communication competence needed to navigate the complex layers of protocol and etiquette.

Developing and improving the abilities of employees in the Public Relations field is crucial. It is part of globally accepted practices, including contemporary regulations by international organizations under Global Protocol Regulations. This governs communication between countries, organizations, and institutions at the international level.

In this course, The British Academy For Training And Development will cover the best practices in behavior, communication, and reception skills, all of which significantly influence one's professional presence. Protocol, though a modern term in language, has deep historical roots and is essential for business management and those in administrative roles.

Who Should Attend?

• Government representatives.
• International organizations staff.
• Practicing diplomats.
• Communications officers.
• Protocol officers, Business managers and executives, and PR consultants.
• Meeting planners and event’s organizers.
• Personal assistants and Secretaries.
• Administrative professionals.
• Human Relations consultants.
• Those whose profession requires communicating and socializing in the global marketplace.
• Those who wish to sharpen, refresh, and expand their knowledge on the international protocol in business & diplomacy.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Enhance your diplomatic use of language.
• Refine your professional public image.
• Introduce yourselves and others appropriately and engage in initial conversation.
• Present yourselves, and your organizations, with confidence.
• Use handshakes effectively and present and receive business cards appropriately.
• Use correct titles and forms of address in different contexts.
• Prepare invitations for various events and different levels of formality; prepare notes of acceptance and decline for events.
• Plan and prepare for hosting important events and meeting dignitaries.
• Plan seating arrangements and balance table seating.
• React in an appropriate and proactive manner to arising protocol-related questions and issues.

• ·       Introduction to Diplomatic Protocol:

  o   Definition and Importance of Protocol.

  o   Overview of the evolution of diplomatic protocol through history.

  o   Types of Protocol.

  o   Differentiate between diplomatic, social, and ceremonial protocols.

   

  ·       Fundamentals of Diplomacy:

  o   Roles and Functions of Diplomats.

  o   The Diplomatic Mission.

  o   Structure and organization of embassies and consulates.

  o   Key principles governing diplomatic interactions.

   

  ·       The Protocol of Meetings and Events:

  o   Planning Diplomatic Events.

  o   Steps for organizing official events, from state dinners to conferences.

  o   Guidelines for seating in various diplomatic contexts.

  o   Crafting effective agendas for diplomatic discussions.

   

  ·       Communication in Diplomacy:

  o   Verbal and Non-verbal Communication.

  o   Importance of language, tone, body language, and etiquette.

  o   Best practices for drafting letters, notes, and communiqués.

  o   Techniques for effective presentations and speeches in diplomatic settings.

   

  ·       Cultural Sensitivity and Awareness:

  o   How culture influences protocol and interactions.

  o   Strategies for effective communication across diverse cultures.

  o   Importance of honoring local customs and practices during diplomatic engagements.

   

  ·       Dress Code and Personal Presentation:

  o    Guidelines for formal, semi-formal, and casual attire.

  o   Best practices for personal presentation in diplomatic contexts.

  o   Use of national symbols.

  o   Proper display of flags and insignias during events.

   

  ·       Ceremonial Protocol:

  o    Protocol for hosting and visiting dignitaries.

  o   Importance and etiquette surrounding national symbols.

  o   How to deliver toasts and the significance of formal speeches.

   

  ·       Crisis Management and Protocol:

  o   Strategies for addressing protocol breaches or diplomatic crises.

  o   Best practices for communicating during sensitive situations.

  o   Techniques for staying composed in challenging scenarios.

   

   

  ·       Networking and Relationship Building:

  o   The Art of Networking.

  o   Building and maintaining professional relationships within the diplomatic community.

  o   Importance of thank-you notes and follow-up communications after events.

  o   Navigating the use of social media in diplomatic contexts.

   

  ·       Case Studies and Practical Applications:

  o   Reviewing successful and unsuccessful diplomatic interactions.

  o   Simulating diplomatic scenarios to practice protocol skills.

  o   Developing an individualized protocol strategy for future engagements.