Program Description:

     Facilitation skills are essential for anyone seeking to guide a group of people through a process of learning or change in a way that encourages all members of the group to participate. Each person has a unique viewpoint and valuable knowledge to share. Without their contribution, the group’s ability to understand or respond to a situation is reduced. The facilitator’s role is to draw out knowledge and ideas from different members of a group. They can help them learn from each other and think and act together. Facilitation is about empowering others. It involves letting go of control over the outcome of a process and giving that responsibility to the group.

Facilitation allows everyone to have an input in a safe environment and ensures involvement by staff in decisions. This in turn motivates staff by promoting greater ownership of organisational decisions

The British Academy for Training and Development offers a course of  Facilitation skills which help any organization make better decisions. This course will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have your participants on the road to becoming great facilitators themselves.  

Who should attend?

• Managers
• Workshop facilitators
• Consultants
• Change Agents
• People working with individuals, employees, supervisors and managers.

How attendees will benefit?

After completion of the program, delegates will be able to:

• Improve productivity by identifying aspects that have a detrimental impact on their overall well-being.
• Take full responsibility for their lives by identifying different stressors and coping with stress to avoid fatigue and depression.
• Discuss the concept and components of communication in order to clarify its importance to the employee in the work environment.
• Understand conflict management and enhance workplace effectiveness.
• Organize and manage themselves effectively according to a balanced lifestyle to increase satisfaction with their lives.
• Identify and discuss, types of behavior from positive to aggressive behavior, to positive-aggressive behavior, self-realization behavior, and patterns that influence how people behave at work.
• Discuss the meaning of the employee's self-image in order to clarify their understanding of the role that the self-image plays in an individual's life and how it affects the different systems in which the employee is a part.

     Course Content:

• Understanding Facilitation
• Facilitation process
• Facilitation Techniques
• Explore your level of well-being
• Identify stressors and how to manage them.
• Reduce frustration.
• Enhance communication skills.
• Identify conflict management strategies.
• Increase the person's knowledge of himself.
• Develop a balanced lifestyle.
• Increase self-assertion.
• Improve productivity and success.
• Process vs. Content
• Laying the Groundwork
• Building Consensus
• Reaching a Decision Point
• Dealing with Difficult People
• Addressing Group Dysfunction
• About Intervention