Being a successful administrator requires a lot in order to be able to improve your personal qualities and skills. It also requires a lot of knowledge of the foundations of the skills and art of management at its various levels. You also need many other skills that you need in your career to administrative excellence in terms of communication skills with each of your subordinates or from your relationships. You will also need many other skills such as the art of problem solving, the art of managing dialogue, the art of managing the meeting, managing the decision-making process and many more skills that we will address each of them during this program You have to know that excellence in management is the secret of administrative success.. Management as a science is within the reach of everyone, but a person’s ability to take management as an art, this is what will make you different, distinguished, and successful. That is why the program will deal with various and very important knowledge and practical courses that develop your personal skills and develop, renew and develop new and modern values ​​and trends, in addition to the knowledge that helps you on a personal and practical level towards administrative excellence..

Who should attend? 

• Managers and owners of government and private companies.
• Managers of large companies.
• Owners of industrial, commercial, tourist and service establishments.
• All employees in the field of management and implementation.
• Anyone who wants to build promising companies with a bright future.
• Anyone who is looking for ways and means to improve the general atmosphere within the company.

How attendees will benefit? 

After completion of the course, delegates will be able to: 

• Acquiring new and advanced skills, values, attitudes and knowledge in the field of management and leadership.
• Vocational qualification in a practical way that focuses on modern knowledge and the necessary practical experiences in accordance with the internationally established standards as a basic introduction for every person who desires to succeed, excel, and be creative in a practical and functional position.
• Leading the work team with full merit and dealing with administrative problems with all professionalism.

• An overview of management science.
  • The development of management science.
  • Modern management as a model of management in America.
  • Humanitarian management as a model of European management.
  • Management from science to art.
  • Management elements and their functions.
• Planning and strategic planning.
  • What is strategic planning and its benefits.
  • Why are you planning and can we dispense with planning?
  • Planning mechanisms for the planning process.
  • The importance of the purpose and the mechanism of preparation.
  • The importance of the message and the mechanism of its preparation.
  • Modern methods of formulating SMART goals according to (SMART) theory.
  • Strategic analysis skills according to SWOT ANALYSIS theory.
  • Skills of preparing operational plans for activities.
  • Methods of preparing budgets.
  • Modern methods of examining and evaluating strategic plans.
• Communication and organizational skills.
  • Definition of contact.
  • Components of the communication process.
  • Elements of the communication process.
  • Communication obstacles.
  • Types of communication.
  • Networks.
  • Organizational factors that influence the communication process.
  • Speaking skills.
  • Writing skills.
  • Reading skill.
  • Active listening and listening skill.
  • Evaluate the results of the communication.
• Management excellence and performance excellence.
  • What are the dimensions of distinction?
  • Manager skills and managerial balance.
  • Effectiveness, efficiency, distinction.
  • Other management and administrative excellence.
  • Setting priorities is one of the weapons of administrative excellence.
• Work stress “Basic Concepts”.
  • Increased work pressure.
  • What does pressure mean?
  • Health stressors.
  • Survey Do you suffer from nervous tension.
  • Work stress and its impact on the individual and the organization.
  • Stress and work (a practical model).
  • Sources of stress.
  • Stages of stress.
  • Self-management as a basis for dealing with stress.
  • Work stress measurement.
  • Measure the pressure level.
  • Extent of stress.
  • Evaluate yourself as a manager for coping with change and stress.
  • Stress management steps.
  • Facing the pressures of administrative life.
  • Reducing stress and adapting to stress.
• Problem Solving Strategies.
  • Resolving differences between groups.
  • Peaceful coexistence.
  • Leveling.
  • Problem Solving.
  • Resolving disputes between individuals.
  • Control.
  • Constructive confrontation.
• Delegation of authority.
  • The concept of delegation.
  • Delegation principles.
  • Tips to improve the delegation process.
  • Delegation benefits.
  • The reaction of subordinates towards delegation.
  • Be careful when delegating authority.
  • Effective delegation.
  • Business Delegation and Time Investment.
  • An investigation of effective delegation skills.
• Managing meeting time and making decisions under pressure.
  • Ways to save meeting time.
  • How do you get more time?
  • What is the decision.
  • Stages of decision making.
  • Monitor the implementation of decisions and harvest and evaluate results.
  • Decision making under pressure.
  • The key self-management lab to manage your time.