The British Academy for Training and Development offers an advanced course on Total Quality Management (TQM) in healthcare services. This course is designed for individuals looking to enhance their skills and advance their knowledge in healthcare quality standards. It provides participants with the tools and strategies necessary to improve the quality of healthcare services, promoting excellence and patient satisfaction in healthcare facilities.

How will participants benefit from the course?

After completing the program, participants will be able to learn:

. Being aware of the prediction operation and planning to face the potential crisis.. .Knowing how to deal with the potential risks and crisis as efficiently and effectively as possible.
. Knowing how the management is capable of dealing with the security crisis in a systematic manner and with making a full use of energy and available resources to ensure the organization continuity to perform its duties during facing the crisis.
. The significance of planning operation regarding the security crisis management.
.  The conditions for the success of the operations of facing the security crisis perfectly.
. How to facilitate the operations and their ways after clarifying the obstacles and then facing them.

1. The concept of security prediction operation.
2. The key components of sound plans.
3. The key plans for managing the security crisis.
4. The prediction of security crisis and disasters.
5. Scenarios of security crisis management.
6. Practical applications of security crisis scenarios.
7. The organization in the security crisis management.
8. The management of the military and security prediction operation.
9. The prediction of some future indicators of the security state.
10. Statistics has a significant role in the prediction field.
11. Concluding the effectiveness of control actions and the efficiency of the control agencies.
12. The significance of forming modern administrations for automatic statistics.
13. Obtaining the needed information for planning and making decisions.
14. The security scientific researches for benefiting from the specialized experiences.
15. The researches of operations and communications and other specialties.
16. The prediction of security incidents and establishment of scientific plans for the operations.
17. Crime control and study of modern criminal methods.
18. An effective system of information that uses computer technology.
19. The significance of security prediction in the work field and problems solving before their occurrence or reducing them through emergency plans.
20. The methods of industrial security prediction.
21. The security statistics role in the future security expectation.
22. Qualifying security men (occupational, training, and cultural).