If we take in consideration that the concept of quality management include ways to implement, design and managing it in three fields. These three ways are quality, overall quality and quality assurance, as they are continuous and non-separate ones in the product or service development phases. Differences and congruence are limited and specified in administrative elements where the correspondence is more than the variance, including the motives, objectives and variance of the operational methods, whether quality management or procedures. In general, terms, quality with its three-dimensional administrative content does not change in the relationship of continuous improvement as well as reducing cost and customer satisfaction in order to maintain the share of the medical institution in the competitive market. The study of the differences and conformity in achieving the objectives of quality, quality overall and quality assurance are governed by several factors, the balance required and verified.

The British Academy for Training and Development provides a course of quality assurance in hospitals to all those who want to be highly qualified and professional in the work of quality systems in hospitals.

Who should attend?

Graduates of the Faculty of Medicine who wish to pursue their studies in hospital management.

All qualified to manage a hospital or department

Specialists in the management of quality health.

Interested health practitioners.

Graduates of Health Colleges.

How attendees will benefit?

• The importance of quality interface in its role by representing the vital importance, and taking into account the accuracy of the client's understanding and requirements.
• The role of quality in terms of the importance of customer orientation.
• The role of quality in terms of production orientation service, where the entrance quality is the orientation towards the process of production or service.
• The role of quality in terms of quality and productivity, as the traditional approach is to improve the product or service and reduce productivity, while the introduction of quality; it means increased productivity to improve quality.
• The quality course in terms of the percentage of errors accepted. The traditional approach is the ratio of parts per 100, while the quality interface is the ratio of parts per million.

Quality approval System (Licensing, Recognition, approval)

Administrative applications.

Objectives of approval (major, secondary, specialized)

Criteria for approval of quality, standards and classification.

Quality approval Criteria for Selection, Measurement, and Evaluation.

Approval criteria for quality integration, theory, application.