The British Academy for Training and Development offers a Total Quality Management course in healthcare institutions that provides an ISO 9001 certificate for anyone looking to enhance their managerial expertise in this field.

Quality is an effective, necessary, and integrated system for all management processes, regardless of the size or type of organization or institution. It includes elements of universality, clarity, flexibility, participation, timeliness, administrative systems, realism, practical methods, information systems, cost economics, and competitive forces. However, it faces obstacles such as negative stress behaviors, low morale, constant pressure, limited vision, misuse, poor organization, untimely actions, and imbalance. Quality functions can be achieved through management processes related to control functions at the quality level of medical products or services in hospitals. It determines managerial responsibility by applying the integration of planning and control over the content of strict oversight, which falls under the responsibility of the head of the evaluation and quality management team in the specific administrative management. This outlines the procedures of its duties and its relationships with institutional management, the performance evaluation team, and the assessment departments.

 The British Academy for Training and Development offers a TQM course in healthcare institutions offering ISO 9001 certification to anyone who wants to improve their management experience in this field.

Who should attend?

 Who are interested in quality.

Quality Managers.

Health care managers in hospitals and medical centers.

How attendees will benefit?

 Upon completion of the course, the participants will know:

How to use modern administrative methods in medical organizations.

Requirements and needs that may constitute restrictions or limitations on the use of administrative methods.

A vital and effective factor in the success and persistence of the ISO regulatory model.

Main requirements and requirements for ISO 9001

Identifying the corrective approach to total quality is quantitative or qualitative.

Course Content:

The importance of Total Quality Management.

Objectives of Total Quality Management.

Total quality management processes.

ISO 9001 requirements.

International standards in the overall quality of health centers.

Health Care and Quality Corporation.