The British Academy for Training and Development offers a professional training course in Advanced Management Skills Excellence And Performance Management. Go above and beyond your managerial skills by improving your competence and effectiveness, and improving your team's success and performance. Develop interpersonal communication skills and promote inner self-awareness of yourself and others. Learn to be a supportive influence in dealing with challenges and problems. Build and strengthen high-performing, engaged teams. Take your management skills to a higher level. Learn the art of influencing and making recommendations to impact your organization. Learn advanced management processes to get the most out of your team. Practice various management techniques through role-plays, discussions, and presentations. The ability to consistently understand and interpret performance metrics is fundamental to today's fast-paced business. Additionally, it is important to take appropriate actions to manage performance diagnostics. By attending this course, you will learn the complete performance management process and adapt it to your organization's needs. The course ends with a summary of key learning points. This is followed by action planning exercises to apply the knowledge and skills learned immediately upon returning to work.

Who should attend? 

• High-Performance Employees moving into Management.
• Senior and Mid-level Managers.
• Line Managers.
• Operations Managers.
• Heads of Departments.
• Business Analysts.

How attendees will benefit? 

After completion of the course, delegates will understand: 

• Troubleshoot recurring problems in order to achieve the full potential of departments.
• Coordinate the team with proper attention to talent and skill development.
• Resolve conflicts to improve workplace relationships and work direction.
• Implement motivational strategies to improve attitudes towards work and performance.
• Establish the importance of rational and emotional aspects in job performance and tasks.
• Perfect your presentation skills and clarify your meeting process.
• Master the procedural aspects of employee goal setting for personal growth and organizational goals.
• Design and lead coaching and mentoring processes within the organization.
• Provide KPI-driven programs and incentivize stakeholders to meet and exceed organizational goals.
• Use the knowledge and skills you learned in the course to implement your action plan at work.

Creative problem-solving skills:

• Creativity vs. Innovation.
• From problem to solution.
• Myth of creativity.
• lateral thinking skills.

Effective team coordination:

• Resource planning skills.
• Team building model.
• Fix team issues.
• Create team building and trust.

Conflict management:

• Deal with internal and external conflicts.
• Mediation skills.
• Five stages of conflict.

Manage remote teams:

• Tips for managing remote teams.
• Best practices for teleconferencing technology.
• Visibility and trust from remote teams.

Emotional Intelligence:

• Evolution and emotional intelligence.
• Emotional leadership scale
• A force of logic and emotion.
• The science behind the action.

Inspire and Motivate Others:

• Motivation theory.
• Fascinate people: Lead the team to success.
• Responsible manager.

Presentation and moderation skills:

• Structuring content and structure.
• Current skill technique.
• Treat nerves.
• Audience handling approach and storytelling.

Manage achievements and results:

• Align goals with operational goals.
• SMART, LEAN, and planning models.
• Troubleshooting performance issues.

Goal setting and personal effectiveness:

• SMART goals and applied SWOT models.
• Self-assessment audit.
• Set acceptable goals.
• Achieve measurable goals.
• Conducting performance reviews.

Guidance and Mentoring:

• Mentoring history.
• Coaching skills.
• A spectrum of coaching.
• Human resource refinement within the organization.

Performance improvement plan:

• Personal Development Plan (PDP).
• Road to recovery.
• Raising performance standards.

Course Review:

• Summary and recap of key learning objectives.
• Action Planning.