Office management is defined in English as a secretariat, a group of works that provides administrative assistance within the enterprise. It is also defined as the job that seeks to provide management with all information and data that contribute to the work environment in order to save time, effort and work to alleviate the burden. The secretarial function is one of the most important administrative functions in the work environment. This function is due to the industrial wealth of Europe. The secretarial staff is responsible for keeping confidential information with excellence. Honesty and credibility in the work and the ability to read and write as a prerequisite for access to this function, with the emergence of modern technologies and electronic tools, contributed to the development of secretarial work clearly, which led to increased importance as one of the important management concepts that reduce the pressure on work especially the pressure on managers and heads of departments through cooperation and coordination of all kinds of work from the preparation of meetings and discussions and other work and to provide the required information in a timely manner, office management has become a necessity can not be abandoned in the news of the successful systems.
One of the most important methods of developing and improving the work within the company is to improve the conditions and atmosphere surrounding this work, where the worker and office managers and departmental officials are the essential element that with the development of their performance is developing the work of the company and with the decline of their interest and confidence in the work done problems appear, and perhaps the psychological aspect and the material aspect of the most important aspects Which must be taken into consideration by the company manager and responsible, and to gain the satisfaction of employees must be removed barriers and spaces between the manager and employees and the formation of a family work success represents the success of all and failure represents the failure of all, methods and ways to win the satisfaction of workers will be traded Within the program of the course with its different approaches
Objectives and target group
The British Academy for Training and Development offers this course to the following categories:
Managers and owners of government and private companies.
Managers of large enterprises.
Owners of industrial, commercial, tourism and service establishments.
All personnel in the field of management and implementation.
All who wish to build promising companies with a bright future.
All looking for ways and means to improve the overall climate within the company
After completing the program, participants will be able to master the following topics:
Secrets of success in work and improving the communication mode between the manager and employees.
Leadership skills and employee management within the company.
Skills of dealing with the psychological problems of workers and stand on their situation.
Ways to activate the motivation and activation of employees within the company
Confidence building skills between the manager and all employees
The concept of electronic secretarial.
Contemporary secretarial activities in business organizations.
Responsibilities and duties of the secretary.
Qualifications and duties to be available in the secretary.
The importance of modern techniques in secretarial work.
Knowledge of electronic management and its concept.
Uses of electronic management in the office business.
Practical applications in archiving and electronic archiving.
The concept and nature of career development.
Objectives of administrative and career development.
Organizational website for administrative development.
Tasks and duties of administrative development.
Meaning and vision of career development.
Personnel specialist skills.
Career development and its importance in developing the work of institutions and companies.
Note / Price varies according to the selected city