Effective Communication and Negotiation Skills and Self Development are a set of basic skills that help individuals interact effectively with others and achieve success at work and personal life.

In today's world, effective communication, intelligent negotiation, and effective leadership are essential to success at work and in life in general. These skills are not limited to managers and leaders only, but are essential for every person who seeks excellence and progress in his professional and personal life.

Who Should Attend?

• Managers and leaders who want to improve their communication and negotiation skills to enhance their leadership performance.
• Employees who work in work environments that require interaction and negotiation with colleagues or customers.
• Businessmen who want to develop their negotiation abilities to achieve successful and profitable agreements.
• Students and graduates who seek to develop communication and negotiation skills in the future work environment.
• Individuals who want to improve personal and social relationships by improving their communication and negotiation skills.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• How to communicate clearly and effectively with others, and understand the different needs and expectations of individuals and how to deal with them effectively.
• Effective negotiation techniques and how to achieve win-win agreements for all parties, including understanding different concerns and interests and working to meet them.
• Enhance personal leadership skills such as motivation, team empowerment, developing a shared vision, and managing conflicts effectively.
• How to interact with colleagues and clients effectively and build strong professional relationships.
• How to deal with conflicts and resolve conflicts constructively and effectively without causing relationships to deteriorate.
• The importance of understanding cultural differences and how to deal with them effectively in a diverse work environment.

• Introduction to Effective Communication

  • The importance of communication in work and personal life.
  • Elements of effective communication: listening, expression, non-verbal communication.
  • Techniques for improving communication skills.

• The Art of Active Listening

  • Fundamentals of active listening.
  • Active listening and interacting with the other party.
  • Avoiding superficial listening and quick analysis.

• Developing Expression Skills

  • Understanding personality types and their impact on communication.
  • Techniques for expressing clearly and attractively.
  • Using body language effectively.

• Handling Challenges in Communication

  • Dealing with conflicts and resolving disputes.
  • Improving communication in various workplace environments.
  • Managing cultural differences in communication.

• Understanding the Negotiation Process

  • The concept of negotiation and its importance.
  • Stages of negotiation: preparation, negotiation, agreement, follow-up.

• Negotiation Techniques

  • Analyzing interests and setting goals.
  • Using negotiation power intelligently.
  • Time and deadline management in negotiation processes.

• Dealing with Negotiation Difficulties

  • Techniques for handling difficult people.
  • Managing negative tactics in negotiations.
  • Resolving conflicts and reaching successful agreements.

• Understanding Effective Leadership

  • The concept of leadership and different leadership styles.
  • The importance of self-development in effective leadership.

• Building Leadership Skills

  • Analyzing personal leadership strengths and weaknesses.
  • Developing vision and achieving shared goals.
  • Managing the team and motivating its members.

• Applying Leadership Principles

  • Making tough decisions.
  • Motivating the team and developing their skills.
  • Building a shared work culture and responsibility.