The Technical Training and Clinical Support (BC Technical) course, provided by the British Academy for Training and Development, is designed to enhance the technical and clinical expertise of professionals working in the medical equipment field. This course offers comprehensive training on understanding the operation, maintenance, and troubleshooting of medical devices, along with the clinical support needed for optimal usage in healthcare settings. By providing a combination of technical theory and practical skills, this course aims to prepare participants to provide excellent clinical and technical support to healthcare providers, ensuring the safety and efficiency of medical equipment in clinical environments.

Who Should Attend?

• Biomedical engineers seeking to deepen their technical and clinical knowledge in the medical equipment field.
• Clinical support staff who wish to understand the technical aspects of medical equipment.
• Technicians and maintenance staff responsible for the upkeep of medical devices.
• Healthcare professionals looking to improve their understanding of equipment troubleshooting and support in clinical settings.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Understand the basic principles of medical device operation and maintenance.
• Apply troubleshooting techniques to resolve common equipment issues.
• Offer effective clinical support to healthcare providers, ensuring the proper functioning of medical devices.
• Ensure compliance with safety standards and regulations.
• Develop practical skills in maintaining and servicing medical equipment used in clinical settings.
• Improve teamwork and communication skills within healthcare environments, focusing on technical support and problem resolution.

• Overview of Medical Equipment Types
  • Classification of medical devices used in healthcare.
  • Roles and importance of medical equipment in patient care.
  • Overview of critical devices and their impact on healthcare delivery.
• The Role of Clinical Support in Healthcare
  • Understanding clinical support needs and responsibilities.
  • Integrating technical knowledge into clinical environments.
  • Building effective communication between technical staff and clinical teams.

• How Medical Equipment Works
  • Basic operational principles of medical devices.
  • Electrical, mechanical, and software components of devices.
  • Safety and efficiency in device operation.
• Device-Specific Operational Procedures
  • Operating procedures for different types of devices.
  • Calibration processes and importance.
  • Using device manuals and technical resources.

• Basic Troubleshooting Techniques
  • Step-by-step approach to diagnosing issues.
  • Tools used in troubleshooting medical devices.
  • Identifying common equipment failures and their solutions.
• Advanced Troubleshooting
  • Dealing with more complex device problems.
  • Diagnostic software and other advanced tools.
  • Collaborating with clinical staff to resolve technical issues.

• Understanding Preventive Maintenance
  • Importance of preventive maintenance for medical equipment.
  • Creating and following a preventive maintenance schedule.
  • Key tasks in preventive maintenance.
• Maintaining Critical Devices
  • Special considerations for life-supporting equipment (e.g., ventilators, defibrillators).
  • Preventive maintenance practices for imaging devices.
  • Monitoring device performance to ensure reliability.

• The Calibration Process
  • Introduction to calibration and its role in device performance.
  • Standards and regulations in calibration.
  • Tools and techniques for calibrating devices.
• Calibrating Specific Medical Devices
  • Step-by-step calibration for different types of equipment.
  • Ensuring accuracy in calibration.
  • Troubleshooting calibration errors.

• Safety Protocols for Medical Equipment
  • Introduction to medical device safety standards (e.g., ISO, IEC, FDA).
  • Compliance with electrical safety regulations and testing.
  • Ensuring patient and staff safety during equipment use.
• Regulatory Compliance in Equipment Management
  • Importance of maintaining compliance with regulatory bodies.
  • Documentation and record-keeping requirements.
  • Preparing for audits and inspections.

• Overview of Imaging Devices
  • Introduction to diagnostic imaging devices (e.g., X-ray, CT, MRI).
  • Principles of operation and maintenance for imaging devices.
  • Troubleshooting imaging devices.
• Clinical Support for Imaging Systems
  • Supporting clinical teams in using imaging devices.
  • Handling imaging equipment failures in real-time.
  • Preventive maintenance for imaging equipment.

• Types of Patient Monitoring Equipment
  • Overview of devices used to monitor patients (e.g., ECG, pulse oximeters, BP monitors).
  • Understanding the operation of patient monitoring devices.
  • Troubleshooting and maintenance techniques for monitoring devices.
• Supporting Clinical Staff with Monitoring Devices
  • Clinical support during critical care.
  • Ensuring continuous monitoring of patients.
  • Dealing with equipment failure during patient monitoring.

• Therapeutic Devices Overview
  • Introduction to therapeutic devices (e.g., infusion pumps, ventilators).
  • Role of therapeutic devices in patient care.
  • Common issues and troubleshooting methods.
• Supporting Clinical Teams with Therapeutic Equipment
  • Training clinical staff to use therapeutic devices effectively.
  • Offering support during therapeutic interventions.
  • Routine checks and preventive maintenance of therapeutic devices.

• Documenting Equipment Service History
  • Importance of maintaining service logs for medical devices.
  • Key information to include in service records.
  • Utilizing service management software.
• Equipment Lifecycle Management
  • Understanding the lifecycle of medical equipment.
  • Best practices for equipment replacement and upgrades.
  • Managing spare parts and inventory.

• Emergency Response for Equipment Failures
  • Steps to take during a device failure in clinical settings.
  • Minimizing the impact of equipment failure on patient care.
  • Communication protocols during an equipment emergency.
• Implementing Emergency Procedures
  • Creating emergency protocols for key devices.
  • Training clinical and technical staff in emergency procedures.
  • Restoring equipment functionality as quickly as possible.

• Effective Communication Skills
  • Importance of clear communication between clinical and technical teams.
  • How to communicate technical issues to non-technical staff.
  • Facilitating teamwork in a clinical setting.
• Collaboration for Effective Clinical Support
  • Collaboration between clinical staff and biomedical engineers.
  • Joint problem-solving strategies.
  • Improving overall patient care through teamwork.