In today's interconnected world, cyber threats are an ever-present danger, and the ability to respond to and manage cyber incidents effectively is crucial for organizations. The European Union has set out various standards and regulations to help organizations better handle cyber incidents and ensure business continuity.

The Cyber Incident Management According to European Standards course by The British Academy for Training and Development provides comprehensive knowledge and skills needed to manage cyber incidents in compliance with European standards. Participants will learn the processes, strategies, and tools required to respond to, mitigate, and recover from cyber-attacks while ensuring compliance with relevant EU regulations such as the NIS Directive and GDPR.

Who Should Attend?

• IT professionals and security officers responsible for incident management.
• Cybersecurity managers and incident response teams.
• Legal and compliance officers dealing with cybersecurity regulations.
• Anyone involved in preparing for, responding to, and recovering from cyber incidents.
• Managers and executives looking to strengthen their organization’s cybersecurity posture.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Understand the key principles of cyber incident management based on European standards.
• Learn the legal and regulatory framework for incident management in the EU.
• Develop skills to assess, detect, and respond to cybersecurity incidents effectively.
• Learn best practices for mitigating and recovering from cyber incidents.
• Understand how to communicate during a cyber incident, both internally and externally.
• Gain insight into post-incident reporting and compliance obligations.

• Understanding Cyber Incidents and Their Impact

  • Definition of cyber incidents and their different types.
  • Impact of cyber incidents on organizations.
  • The role of incident management in cybersecurity resilience.

• Overview of European Cybersecurity Regulations

  • Introduction to key EU regulations: NIS Directive, GDPR, and the EU Cybersecurity Act.
  • Requirements and obligations under these regulations.
  • The role of national authorities and CERTs (Computer Emergency Response Teams).

• Incident Management Frameworks

  • Overview of common incident management frameworks (e.g., ISO 27035, NIST).
  • The importance of having a structured incident response plan.
  • Key components of an effective incident management framework.

• Recognizing and Detecting Cyber Incidents

  • Tools and techniques for detecting cyber threats and incidents.
  • Indicators of compromise (IOCs) and signs of a potential breach.
  • Integrating threat intelligence into incident detection.

• Incident Reporting Requirements under European Law

  • Understanding the legal obligations for reporting cyber incidents.
  • Timeliness and content requirements for reporting under the NIS Directive and GDPR.
  • Role of Data Protection Authorities (DPAs) and other regulatory bodies.

• Internal Communication During Incident Detection

  • Effective communication strategies for internal teams.
  • Using incident management tools to track and report on incidents.
  • Roles and responsibilities of teams during the detection phase.

• Incident Response Plan Development

  • Key elements of an effective incident response plan.
  • Structuring teams for effective response (e.g., IT, legal, PR).
  • Establishing escalation procedures for high-severity incidents.

• Coordinating with External Entities

  • Working with external stakeholders such as CERTs, law enforcement, and regulatory bodies.
  • Managing communication with external vendors and service providers.
  • Legal and regulatory considerations when working with third parties.

• Containment, Eradication, and Recovery

  • Best practices for containing the incident to limit damage.
  • Eradicating the threat and ensuring no further compromises.
  • Recovery strategies: restoring systems and ensuring business continuity.

• Data Breach Notification Under GDPR

  • When and how to notify authorities and affected individuals under GDPR.
  • Key timelines for breach notifications.
  • Documentation and record-keeping requirements for data breaches.

• The NIS Directive and Incident Reporting

  • Legal obligations under the NIS Directive for essential and digital service providers.
  • Requirements for incident reporting within specific timeframes.
  • Compliance challenges and best practices for reporting incidents.

• Cross-Border Data Breaches and Jurisdictional Issues

  • Handling incidents that involve cross-border data transfers.
  • Understanding the complexities of jurisdiction in international cyber incidents.
  • Coordinating with authorities across different EU member states.

• Post-Incident Review and Analysis

  • Importance of conducting a post-incident review and lessons learned.
  • Identifying the root cause of the incident and implementing corrective actions.
  • How to improve incident response plans based on lessons learned.

• Reporting and Documentation Requirements

  • Creating detailed incident reports for compliance purposes.
  • How to document actions taken during the incident.
  • Legal and regulatory reporting requirements after an incident.

• Continuous Improvement and Preparing for Future Incidents

  • Using insights from previous incidents to strengthen cybersecurity posture.
  • Continuous monitoring and detection improvements.
  • Updating incident response plans and training for future readiness.

• Developing a Cybersecurity Culture

  • The importance of creating a proactive security culture within organizations.
  • Employee training and awareness for effective incident management.
  • Engaging leadership in promoting cybersecurity preparedness.

• Advanced Tools for Cyber Incident Management

  • Introduction to advanced incident management tools and platforms.
  • Integration of AI and machine learning for detecting and managing cyber incidents.
  • Using SIEM (Security Information and Event Management) systems to support incident management.

• Evaluating and Enhancing Cybersecurity Posture

  • Conducting regular cybersecurity assessments and audits.
  • Strengthening defenses to prevent future incidents.
  • Ensuring ongoing compliance with European cybersecurity regulations.