The British Academy for Training and Development is proud to introduce the ‘Security Management of events and conferences’ training program. In order to help stage a successful event, we examine event security and crowd management from a variety of perspective. This course is suitable for anyone involved in the organization of indoor and outdoor events, including sporting, concerts, festivals, and conferences.

Who should attend?

• Event Managers
• Health & Safety Advisors/Managers
• Security personnel
• Operations Managers
• Audience/Crowd Management personnel
• Venue Managers

How attendees will benefit?

At the end of the course, the participants will know:

• Why historical deficiencies in event planning and management led to the development of measures to improve event safety and security
• The stages of event planning pre-preparation and the organisations typically involved in event planning and management
• The relevant aspects of a typical event management plan
• Criteria for establishing an event command and control system
• The role and responsibilities of the event supervisor
• The general duties and responsibilities of security staff in implementing the event management plan
• Crowd characteristics, crowd dynamics and crowd behavior
• The nature of major incidents, emergencies and responses to emergencies
• The role of security in monitoring and responding appropriately to health, safety and comfort issues of those attending an event
• The importance of effective communications between security staff, supervisor, management, patrons and external support and emergency services

• Historical deficiencies in event planning and management
• Best practice
• The different outdoor and indoor event types
• The characteristics of the attendees
• The stages of event planning
• The aspects of a typical event management plan
• Criteria for establishing an event command and control system
• The role and responsibilities of the event supervisor
• The general duties and responsibilities of security staff in implementing the event management plan
• Crowd characteristics, crowd dynamics and crowd behavior
• How to calculate safe crowd capacity according to venue size and exit situation
• How to create an event safety documentation that gets approved by authorities
• How to deal with authorities inspecting your event site
• Major incidents, emergencies and responses to emergencies
• The role of security in monitoring and responding appropriately to health, safety and comfort issues of those attending an event
• The importance of effective communications
• Patron rights and the principles of customer care