Skills in executive office management are key elements that contribute to enhancing the effectiveness and efficiency of work within large organizations. The "Job Competencies for Senior Management Office Manager" course, offered by the British Academy for Training and Development, aims to provide participants with the knowledge and skills necessary for professional office management and to enhance their ability to handle the various responsibilities that come with this role.

This course will focus on developing leadership skills, communication skills, decision-making abilities, time and resource management, as well as improving the use of technology in daily tasks. The course will also cover vital aspects of how to organize work at the highest levels of efficiency and productivity, in order to meet the needs of top management.

Who Should Attend?

• Executive Office Managers.
• Executive Assistants and Senior Administrators.
• Administrative Coordinators in large companies and institutions.
• Individuals looking to develop their skills in dealing with executive leadership.
• Employees working in high-level work environments who wish to improve their performance.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Manage the daily tasks of executive offices efficiently and effectively to meet the needs of top management.
• Enhance leadership skills and supervise teams and projects within executive management.
• Use modern management tools and techniques to improve workflow within the office.
• Master effective communication skills with the team, senior management, and clients.
• Organize and manage time effectively to ensure tasks are completed within specified deadlines.
• Make fast and effective decisions in the work environment.

• Introduction to the Role of Executive Office Manager

  • The difference between an administrative manager and an executive office manager
  • The main tasks involved in the executive office manager's role
  • Required skills to perform these tasks effectively

• Basic Leadership Skills

  • Principles of leadership and direction in office work environments
  • Building strong relationships with senior management and the team
  • How to motivate the team and ensure coordination across departments

• Decision-Making Ability in the Work Environment

  • How to make strategic decisions under pressure
  • Making decisions based on accurate information
  • Analyzing situations and making decisions based on long-term strategies

• Time Management Strategies for Executive Assistants

  • Professional time management tools and techniques
  • Handling a complex and busy schedule
  • Setting priorities and managing multiple tasks

• Office Resource Management

  • How to utilize available resources most efficiently
  • Modern office resource management tools
  • Organizing files, documents, and data effectively

• Handling Daily Challenges in the Office Environment

  • Dealing with daily crises professionally
  • Organizing work in environments with multitasking demands
  • Solving problems that arise in managing executive offices

• Internal Communication Skills Development

  • How to facilitate communication between different departments
  • Strategies to improve communication with office teams
  • Handling sensitive information in the work environment

• Communication with Senior Management and Executive Leadership

  • The art of dealing with senior executives
  • Presenting reports and statistics effectively
  • Coordinating meetings and appointments with senior management

• Communication with Clients and External Partners

  • Building strong professional relationships with clients
  • Improving negotiation skills in the business environment
  • Providing effective support to external parties

• Modern Office Management Tools and Applications

  • Using office software to manage tasks and resources
  • Communication and project management applications online
  • Digital tools that help speed up workflow

• Improving Workflow with Smart Technologies

  • Integrating artificial intelligence into office processes
  • Using digital systems to save time and improve productivity
  • Automation techniques for data handling and file organization

• Cybersecurity and Data Protection in the Office Environment

  • Protecting sensitive company information
  • Techniques for securing electronic data within the office
  • Managing security systems to avoid data leaks

• Organizing and Managing Meetings Effectively

  • How to plan and prepare executive meetings
  • Managing the agenda and ensuring meeting objectives are achieved
  • Following up and implementing decisions made during meetings

• Improving Strategic Decision-Making Skills

  • How to analyze information quickly and accurately
  • Using data and research to support decision-making
  • Making decisions based on risk and opportunity analysis

• Handling Unexpected Situations in the Office Environment

  • How to adapt to sudden changes
  • Managing crises efficiently
  • Enhancing flexibility in facing challenges