Institutional Performance Management is one of the fundamental pillars of the success of any organization, whether governmental or private. In a world characterized by increasing competition and rapid changes, there is a need for effective tools and strategies that contribute to improving performance and achieving corporate goals.

Performance management is related to evaluating and directing resources and processes to ensure tangible and effective results. This management contributes to improving the level of efficiency and productivity, and enhancing the ability to make decisions based on accurate data. By setting clear performance indicators and monitoring them periodically, organizations can identify strengths and weaknesses, which enables them to improve their strategies and invest their resources better.

This training program addresses the importance of Institutional Performance Management, the most important models and methods used, in addition to the challenges facing organizations in implementing this management effectively, in addition to the best practices that can contribute to raising the level of corporate performance, leading to achieving sustainable positive results.

Who Should Attend?

• Managers and supervisors who supervise work teams and seek to improve the efficiency of institutional performance.
• Performance analysts who specialize in analyzing performance data and making recommendations.
• Strategic planning team.
• Human resources managers.
• Quality managers.
• Those interested in institutional development.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Concepts and importance of institutional performance management.
• How to identify and develop appropriate performance indicators that help measure success and achieve goals.
• Analyze performance data and use it to make effective strategic decisions.
• Various models and methods used in performance management such as the Balanced Scorecard (BSC) and others.
• Promoting a culture of performance improvement within institutions through continuous learning and development.
• How to design motivational strategies that enhance employee performance and motivate them to innovate.

• Definition of Institutional Performance Management
  • The concept of institutional performance and its importance.
  • The difference between institutional performance and individual performance.
  • Objectives of institutional performance management.
• History of performance management
  • The development of the concept of performance management over time.
  • The most prominent modern trends in performance management.
  • The impact of economic and social factors on performance management.
• The importance of performance management
  • The impact of performance management on the success of institutions.
  • Its role in achieving strategic goals.
  • Improving operational efficiency and raising the level of quality.
• The concept of key performance indicators
  • Definition of KPIs and their types.
  • The importance of KPIs in measuring performance.
  • How to use KPIs in decision-making.
• How to choose the appropriate KPIs
  • Criteria to be considered when determining KPIs
  • How to link KPIs to corporate goals.
  • Using the SMART model in determining KPIs
• Balanced Scorecard (BSC) model
  • Components of the BSC model and its importance.
  • How to apply BSC in institutions.
  • Advantages of using BSC in improving performance.
• Performance analysis tools
  • Review of tools used such as SWOT and PESTEL
  • How to use them in improving performance.
  • Competitive analysis using analysis tools.
• Data Collection Strategies
  • Data Collection Methods: Quantitative and Qualitative.
  • Internal and External Data Sources.
  • Effective Data Collection Techniques.
• Data Analysis and Conclusions
  • Basic Data Analysis Techniques.
  • Using Software in Performance Analysis.
  • How to Interpret Results for Decision Making.
• Presenting Performance Reports
  • How to Prepare Effective Reports.
  • Elements of a Good Report.
  • The Importance of Transparency in Reporting.
• Performance Improvement Strategies
  • How to Use Data to Identify Areas for Improvement.
  • Develop Action Plans to Improve Performance.
  • Measuring the Effectiveness of Improvement Strategies.
• Applying the Concept of Feedback
  • The Importance of Feedback in Performance Management.
  • How to Design an Effective Feedback System.
  • Using Feedback to Improve Future Performance.
• Employee Motivation
  • Strategies for Motivating Employees and Enhancing Performance.
  • The Role of Leadership in Motivating Teams.
  • How to Measure the Impact of Motivation on Performance.
• Building a High Performance Culture
  • How to Promote a Performance Culture within an Organization.
  • The Role of Corporate Values ​​in Enhancing Performance.
  • Effective Communication Strategies to Enhance Corporate Culture.
• Developing Performance Sustainability Strategies
  • The Importance of Sustainability in Corporate Performance.
  • How to Integrate Sustainability into Performance Strategies.
  • Measuring the Impact of Sustainability on Corporate Performance.
• Information Technology and its Impact on Performance
  • How IT contributes to improving the efficiency of operations.
  • Using technologies such as the Internet of Things (IoT) to improve performance.
• Using artificial intelligence in collecting data
  • How to use artificial intelligence techniques to collect and analyze data effectively.
  • Applications of machine learning in improving the accuracy of predictions.