The Managing European Cybersecurity Crises course, offered by the British Academy for Training and Development, is designed to equip participants with the critical knowledge and skills required to effectively manage cybersecurity crises within the context of European regulations and frameworks. In a world where cyber threats are increasingly sophisticated and disruptive, organizations need to develop comprehensive crisis management plans that adhere to the highest standards of European cybersecurity laws and directives.

This course will provide participants with a deep understanding of how to prepare for, respond to, and recover from cybersecurity incidents, focusing on the regulatory requirements of the GDPR, NIS Directive, and other key European cybersecurity laws. Participants will learn how to build resilient incident response strategies, communicate effectively during a crisis, and ensure compliance with European data protection and cybersecurity requirements.

Who Should Attend?

• Cybersecurity professionals working in both public and private sectors.
• Crisis management teams responsible for cybersecurity incidents.
• IT security managers and incident response teams.
• Compliance officers in charge of data protection and privacy regulations.
• Risk management and governance professionals.
• Legal advisors and consultants handling cybersecurity law compliance.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Understand European cybersecurity regulations and their role in crisis management.
• Develop skills to effectively manage cybersecurity crises in compliance with European laws.
• Learn to create incident response plans and crisis management strategies that align with GDPR and NIS Directive.
• Build the capability to lead and coordinate teams during cybersecurity incidents.
• Equip participants with tools to recover and learn from cybersecurity crises, improving resilience.

• Understanding Cybersecurity Crises

  • Defining cybersecurity crises and incidents.
  • Types of cyber crises organizations may face.
  • Importance of cybersecurity crisis management for compliance and protection.

• Key European Cybersecurity Regulations

  • Overview of the GDPR and its role during cybersecurity crises.
  • Understanding the NIS Directive and its impact on crisis management.
  • Role of ENISA and other European agencies in cybersecurity crisis management.

• Cybersecurity Crisis Management Framework

  • Key components of an effective crisis management plan.
  • Building a cybersecurity crisis response strategy.
  • Legal and regulatory obligations in crisis management.

• Risk Assessment and Vulnerability Identification

  • Techniques for identifying vulnerabilities within IT systems.
  • Conducting a risk assessment to anticipate potential cybersecurity crises.
  • Importance of proactive threat intelligence in crisis preparedness.

• Creating Incident Response Plans

  • Key components of an incident response plan.
  • Aligning incident response procedures with European regulations.
  • Developing communication and escalation protocols.

• Building Crisis Management Teams

  • Roles and responsibilities within a crisis management team.
  • Selecting and training team members.
  • Establishing internal communication channels for crisis situations.

• Incident Detection and Analysis

  • How to quickly detect and assess cybersecurity incidents.
  • Tools and techniques for incident detection and analysis.
  • Prioritizing incidents based on severity and regulatory implications.

• Immediate Response and Containment

  • Steps to contain the incident and prevent further damage.
  • Coordinating response efforts with internal and external teams.
  • Communicating with stakeholders during an ongoing crisis.

• Regulatory Compliance During a Crisis

  • Ensuring compliance with GDPR and data protection laws during incident response.
  • Reporting obligations to regulatory authorities under the NIS Directive.
  • Managing data breach notifications and other legal requirements.

• Internal Communication Strategies

  • Effective communication with employees during a cybersecurity crisis.
  • Handling confidential information and maintaining privacy.
  • Managing internal reporting structures and decision-making.

• External Communication and Public Relations

  • Communicating with customers, partners, and the media.
  • Transparency and trust-building during a cybersecurity incident.
  • Managing reputational risks and media narratives.

• Coordination with Authorities and Regulatory Bodies

  • Collaboration with national and European cybersecurity agencies.
  • Reporting incidents to the CERTs (Computer Emergency Response Teams).
  • Legal requirements for involving law enforcement and other external parties.

• System Recovery and Business Continuity

  • Restoring operations and data following a cybersecurity breach.
  • Ensuring business continuity during and after a crisis.
  • Implementing recovery protocols for critical systems and services.

• Post-Incident Review and Analysis

  • Conducting a thorough post-incident analysis to identify root causes.
  • Evaluating the effectiveness of the crisis management response.
  • Learning from the crisis to improve future response strategies.

• Regulatory Reporting and Documentation

  • Documenting the incident and response efforts for legal compliance.
  • Reporting to regulatory bodies according to the GDPR and NIS Directive.
  • Preparing reports for stakeholders and regulators.

• Building Resilience into Cybersecurity Plans

  • Strengthening cybersecurity policies and systems after a crisis.
  • Integrating lessons learned into future crisis management plans.
  • Continuous improvement through regular reviews and updates.

• Training and Awareness for Crisis Management

  • Developing ongoing training programs for cybersecurity crisis management teams.
  • Raising awareness across the organization on cybersecurity risks.
  • Running simulations and drills to enhance response capabilities.

• Adapting to Future Threats and Challenges

  • Anticipating emerging cybersecurity threats and adapting response strategies.
  • Preparing for the future of cybersecurity regulation in Europe.
  • Using new technologies and frameworks to enhance crisis management effectiveness.