Target Audience for Attending a Training Course in Business Operations Management in Healthcare Institutions

• Managers and department heads in healthcare facilities
• Supervisors and health inspection personnel
• Employees in health fields within public and private hospitals at all three management levels: senior management, middle management, and executive management
• Responsible individuals and workers in healthcare
• Those interested in enhancing their capabilities in this field

Objectives of the Training Course in Business Operations Management in Healthcare Institutions

By the end of the course, participants will achieve the following benefits:

• Comprehensive knowledge of business operations management in healthcare institutions
• The ability to handle and manage crises, emergencies, and evacuation plans
• Experience in developing quality systems and total quality management in healthcare institutions
• Knowledge of the conditions and steps for establishing a quality management department in healthcare institutions
• The ability to analyze patient, doctor, and employee satisfaction and its role in improving quality in healthcare institutions

Introduction to Management and Leadership in Healthcare Institutions.
Strategic Management in Healthcare Institutions.
Crisis and Emergency Management and Evacuation Plans.
Management of Medical Procurement and Supplies.
Human Resources Management in Healthcare.
Financial Management in Healthcare Institutions.
Principles of Quality Management in Healthcare Institutions.
Evolution of Quality Systems and Total Quality in Healthcare Institutions.
Quality as a Standard in the Service Delivery Journey in Healthcare Institutions.
Concepts of Quality Control and Assurance.
Implementation of Medical Quality in Healthcare Institutions.
Conditions and Steps to Establish a Quality Management Department in Healthcare Institutions.
Tools and Methods Used in Quality Management and Their Applications in Healthcare Institutions.
Stages of Implementing Total Quality Management in Healthcare Institutions.
Analysis of Patient, Physician, and Staff Satisfaction and Its Role in Improving Quality in Healthcare Institutions.
Introduction to Health Service Economics.
Case Studies.

Training Locations:

The courses will be held in the following countries:
Egypt, Jordan, Malaysia, Turkey, England, France, Italy, Germany, Sweden, Austria, Denmark, in addition to Australia and the United States.
Courses are offered at a time and place suitable for your work and schedule.

Training Program Implementation Patterns:

• Group training at academy-affiliated centers.
• Individual training.
• Field and practical training according to advanced training methods.
• Theoretical training in designated halls within the academy.

What Does a Participant Receive from the Training Program?

Upon completion of the course, participants will receive a certified certificate from the British Academy for Training and Development for attending the mentioned training program.

Note:

We can offer this course at a time and place that suits you.
This course is delivered to high standards for important personalities. For more information, please contact the team at the British Academy for Training and Development.