An office manager is in charge of managing the day-to-day activities within an office. A manager's duties vary by the type of organization and may include processing accounts receivable and accounts payable, as well as some administrative work, like scheduling appointments. Office managers also perform human resource duties, train employees, and delegate tasks. Many office managers work overtime, and some might be on-call for problems that may arise during off-hours. 

Office managers have the option to get certified, but most are required to have a few key skills. These include management skills, customer service skills, administrative skills, communication and organizational skills, and a working knowledge of QuickBooks, accounting, word processing, database, and spreadsheet software 

Managing a busy office is a very demanding and challenging role. So our Office Manager Training programme is designed to teach you the fundamental skills you need to turn you into a highly valued and well-paid office manager who can confidently juggle different tasks. You’ll learn computer keyboard skills, how to speak the language of business, the total mastery of most common business software packages, principles of effective HR, book-keeping and leadership attributes 

How attendees will benefit? 

After completion of the programme, delegates will be able to: 

• How to develop administrative work and secretarial work. 
•  Managing the offices of the company's administrative managers and coordinating their work.  
• The correct behavior within the offices of managers in their absence.  

• Organize bookings, ship bank cards and secure hotels for managers on their business trips. 
• Organize interviews and receive guests on behalf of office managers and senior officials.  

Who should attend? 

• Owners of enterprises. 
• Managers of the firm departments 
• Senior managers  

    Course Content:  

• Time Management 
• Effective Business Communication 

• Successful Meetings and Minutes 
• HR Essentials 
• Health and Safety Essentials 
• Understanding Business Accounts 
• Project Management Fundamentals 

• Different Leadership Attributes & Skills 
• Task management and organizing. 
• Social Media Strategy for Business 
• Bookkeeping Transactions and Controls  
• Numeric Data Entry 

• Costing and Pricing 
• Event Management Essentials 
• Microsoft office skills (word, excel, powerpoint,..etc)