The administrative quality of the hospital is the one that applies the administrative system of TQM in hospitals after it has been institutionalized and diverted administrative, financial, legal and non-interference in health care until they became an essential component in the health workforce and were also considered by the internal customers. The application of the overall quality of health focuses on the attention of the administrators as to the rest of the service providers in the collective orientation of patients and knowledge of priorities and objectives. There are basic dimensions of the elements of quality of health comprehensive from the administrative perspective, namely, Active and continuous follow-up and removal of barriers to service delivery.

The British Academy for Training and Development offers the Hospital Management and Quality Management course to anyone who wants to improve their understanding of hospital management processes.

Who should attend?

Managers of hospitals and administrative departments in medical organizations.

Quality Managers.

Graduates of colleges and administrative institutes.

How attendees will benefit?

Upon completion of the course, participants will have the following points:

• How to increase the rate of production and mastery the performance of the completion of the components of modern management methodology of knowledge, thought and understanding using modern technological skills and management of hard work.
• Managing the process of achieving the objectives that meet the standards set for the administrative links between the objectives and the standards.
• How to enable the implementation of instructions and orders and strive towards work pride achievements generously personal talents.
• The role of the administration in maintaining and achieving objectives
• Determine the framework of the relative relationship between the existing and targeted conditions of the medical institution as an economic unit.
• Development of standards and norms indicators and not limited to the use of standards as standard indicators in different stages of operations.
• How to submit to the administrative bases that take the methodology of strengthening, after the evaluation, which includes decisions and corrective actions in the light of the identified deviations.

Course Content:

Modern Hospital Management.

Achievements associated with the administrative business of medical centers.

Objectives of management in hospitals.

Relationship between management, quality and economy.

Standards of administrative processes.

Administrative principles and overall quality.