The British Academy for Training and Development provides a course for the development of management skills for heads of departments, for all who want to develop their skills to have the ability to develop the managerial functions and work as heads of departments.

Management or leadership, is to try to influence the people around the head or leader and work to try to guide them to achieve the desired goal, when the initiative to organize a group of relatives to achieve certain goals such as volunteer work or preparation for a school trip in such cases a leader of these groups must be existed and the effective leader must achieve the desired goal and must be characterized by the qualities of effective leadership, And the leader to identify the different styles of leadership and how and when to apply each one, the leader  have to feel the importance of the message he wants to perform, and to believe in his ability to lead, the successful leader must be part of his team, and must strive hard with his team to achieve the institution goals  away from personal goals, For many there's a false belief that the leader is the one who sits behind the office and gives orders to the workers, Opinions differ as some believe that leadership is acquired over time and can be seriously practiced in order to obtain it, while many believe that it's a trait cultivated inside everyone.

The British Academy for Training and Development offers this course to the following categories:

• Managers of institutions and heads of companies.
• All staff in all directorates.
• Heads of administrative departments in all institutions and government departments.
• Students of business administration departments in all universities.

After completing the program, participants will be able to master the following topics:

• Developing the managerial skills of department heads.
• Ability to lead workgroups.
• Planning and working on implementing projects.

• The concept and elements of the administrative process
• The modern administrative environment and its reflection.
• The importance of the work of heads of departments at the job site
• Organizational Structure.
• Development of management skills in the areas of planning
• Work on policy-making.
• Achieve effective supervision of subordinates.
• Report on completion rates
• Performance evaluation.
• Delegation of authority
• Control the contents of the regulatory responsibility.
• Dealing with colleagues and bosses.
• Conflict management
• Work on conflict resolution.
• leadership skills.
• Mechanisms of physical and intangible motivation.
• Team management.
• Mechanisms of balancing between authority and delegation.
• skills of the successful head of department.
• What you should know to be a department official or a group of individuals.
• The most important things to avoid in the management of departments.
• Models, practical exercises and case studies.