The British Academy for Training and Development present this training course in (HR Management in Hotels and Restaurants) to provide trainees with knowledge and information on Human Resource Management in Hotels, Restaurants and Leisure Facilities, for all professionals wishing to know the Fundamentals of proper methods of Management to organize HR functions in hotels.

Tourism is one of the several activities that require constant attention, planning and coordination, in order for the Tourism Sector to achieve good results. Tourism Economy became more significant during the second half of the 20th century, since tourism is in charge of more than 6% of the world's total economy, therefore a new scientific branch has emerged to consider Tourism Economy, represented in many colleges and tourism institutes around the world, along with developing interest in the quality of hotels and services in many countries of the world, which also has become the center of interest in many countries.

The British Academy for Training and Development presents this course for the following audience:

• HR managers and Personnel.
• Management students and those who have a tendency to initiate their careers in the field of Tourism and Hotel Management.
• Directors of hotels, resorts, and all kind of tourism facilities.
• Owners of Travel and Tourism Agencies.
• Businessmen, Shareholders, and Investors in the Tourism Sector.
• Shareholders, Owners, and investors in Tourism Sector.
• Managers of hotels and resorts.
• Directors of major hospitals specialized in treatment attracting International Tourists.
• Owners of Tourism and Travel Firms, and Tour Operators.
• Owners of Tourism Agencies, Restaurants, and Hotels.
• Tourism Project Managers.

How will trainees benefit from the Course?

After completing the program, trainees will be able to master the following topics:

• How to make the most out of the staff, and to effectively communicate the hotel's vision and mission to the personnel.
• Understanding the effective activities that will realize the hotel's targeted objectives.
• Choosing and hiring the right personnel, who can effectively run their functions in hotels and hospitality facilities.
• The extent to which HR Management can understand the relevant nature of the Tourism Business and improve performance and efficiency thereof.
• Designing job opportunities in line with the available HR skills and abilities.
• How to provide staff with high levels of self-motivation.

• Concepts of HR Management.
• Definition and major aspects of Human Resources Management.
• Main functions and tasks of Human Resources Management in Tourism & Hospitality Establishments.
• The relationship between HR Management and other operational departments in the hotel, on one hand, and the hotel customers on the other hand.
• Methods to develop and improve Hotel Services.
• Duties and core activities of HR Management.