Overview

A training course on the principles of TQM and its concept throughout history, and how institutions and organizations seek to acquire all.

The overall quality includes all elements of the system in the institutions, including inputs, processes and outputs, which require in its work to provide the public interest in all aspects of the work and contribute to the conservation of the costs of services wasted in some institutions because of the lack of overall quality, imperative consideration the enormous information revolution of the twentieth century.

Objectives and target group

Target group of attending a training course:

Quality management managers and their deputies.

The heads of departments and employees.

Anyone who wants to develop his abilities to implement the principles of comprehensive quality.

How participants will benefit from the course:

After completion of the course program, trainees will be able to master the following:

The improvement in the quality of the total quality and the most important of its pioneers.

Determination of the concept of the international organization and the international specifications of the IZO and its principles.

Learn how to develop integrated systems in the concept of total quality.

Learn about the scientific method to develop human resources in all the management RAT, including production lines.

Academic content of the course.

TQM concepts.

Principles of TQM.

Overall quality improvement.

The effects of the principles of TQM on other sections.

Application of Total Quality Management.

ISO tasks and functions.

Features of Total Quality Management