The British Academy for Training and Development offers a professional training course in Competency Based Interviewing. This hands-on interviewing course uses competency-based interviewing techniques to improve participants' skills, knowledge, and confidence in hiring and selecting the right team members for the job. We recommend that you make competency-based interview training part of the core competencies used in most jobs in your organization. This improves the consistency of selection decisions

Who should attend? 

• Those who are responsible for making the selection decision for new members to their team and already have some experience in recruitment.
• Team leaders.
• Managers.
• Recruitment practitioners.

How attendees will benefit? 

After completion of the course, delegates will understand: 

• Practice competency-based interviewing techniques using CARL questions.
• Data rated and grouped by competency.
• Objective selection decisions based on available evidence.

Positioning of Competency-Based Interviewing:

• What are competencies, competency frameworks and how they benefit the organisation and their employees.
• Short presentation and group discussion.

Configure Competency-Based Interviews:

• Forms and Techniques of Competency-Based Interviews.
• Memorize the WASP interview structure.
• Prepare candidates for competency-based interviews.
• The time and structure required to research each competency.
• Using competency-based interview guides.
• Volunteer facilitation demonstrations, small group work and group discussions, interview practice pack review.

Acquiring Evidence – Questioning & Listening Skills:

• CARL questioning method.
• Processing Candidate Responses to Questions.
• Observe candidate behavior and record reactions.
• Summarize Candidate Responses.
• Acquisition of full evidence exercises in small groups, presentation tips for facilitator and her CARL questions, summary exercises in pairs using core competencies, group review of learning content.

Conducting a Competency Based Interview:

• Practice your skills as an interviewer, note-taker, and observer.

• Practice sessions and observer feedback with internal or external candidates.

Making the Selection Decision:

• Evidence evaluation and rating.
• Using a rating scale.
• Recommendations for the next stage of the selection process.
• Trio practice of presenting trainer tips, reviewing and grading candidate responses, assigning scores, reviewing candidate scores and recommendations by the whole group.

Review and next steps:

• Apply what you learn.
• Further assistance.
• Individual exercises and group discussions.