The British Academy for Training and Development offers a professional training course in Consultancy Skills and Practice. This intensive course provides a solid introduction to the skills and techniques consultants need to deliver real value to their clients. Based on our CONSULT delivery process, this course is supported by the Institute of Consulting. Technical or professional skills alone do not make you an effective consultant. This course covers additional processes and skills that are critical if you want to deliver real value to your customers.

Who should attend? 

• Those just beginning their careers with a hands-on introduction to proven counseling techniques. 
• Experts and practitioners in the field of consulting.
• HR staff.
• Financial advisors.
• Administrators and business consultants.
• Managers.

How attendees will benefit? 

After completion of the course, delegates will understand: 

• Gain a clearer understanding of the skills consultants need to execute projects.
• Confidence and persuasiveness needed to successfully communicate suggestions and recommendations.
• Basic techniques for dealing with change and the ability to identify, understand and respond to related issues.
• Skills to best express yourself.

• CONSULT process.
• Entry: situational assessment; customer positioning; client impact.
• Conclusion of the contract: Manage customer relationships; define tasks.
• Conclusion of the contract: Task management; - working in teams.
• Diagnose: Problem-Solving; Data Gathering; Evaluating Willingness to Change; Generating Solutions.
• Intervention: Making recommendations; managing changes; reporting to customers.
• Closure and Action Plan.